EDF Energy - CR Index 2008 Platinum Plus achiever

In many ways EDF Energy, a Business in the Community member, was the most visionary of the Platinum companies’ interviews especially with respect to what they want to happen to the company, the sector and the marketplace.

They have a committed senior management team who understand what sustainability means for their part of the business. And the business has the “clout” (financial/technical knowhow etc) that comes from being part of a much bigger business – that will in time enable them to realise their vision.

But if we were to describe where they are on their journey then it would be “in pilot/testing stage rather than full market penetration stage”.

They are obviously deeply committed to their customer base and the need to create a range of price differentials to meet customer needs, to bring to market a range of new product offers and to create a service arm that can provide advice and support to customers.