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Royal Mail Group

Public Service Institution

www.royalmail.com

Royal Mail Group Ltd is the parent company of Royal Mail, Post Office® and Parcelforce Worldwide.

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Case studies

Parcelforce Worldwide

In 2002 Parcelforce Worldwide launched its turnaround strategy to maintain its position in an increasingly competitive marketplace. Whilst the project achieved financial success it resulted in increasing high absence and accident rates and low employee satisfaction. In response to this Parcelforce Worldwide committed themselves to creating a safer workplace and a healthier workforce.
Royal Mail Group - Diversity & Inclusion

Royal Mail Group plc (RMG) is a public limited company wholly owned by the Government and employing more than 200,000 staff. RMG's management of diversity aims to create a culture where everyone feels valued and respected, is treated with dignity and respect and where employees can reach their potential regardless of race, religion, gender or sexual orientation.
Royal Mail - Skills for Life

Improved skills at Royal Mail’s National Distribution Centre have boosted morale, cut sickness absence and greatly reduced postal errors.
Royal Mail - Silver Jubilee Big Tick

The Royal Mail Group PLC is the largest Postal provider within the UK. Split into 4 businesses it employs over 180,000 people in over 4000 locations in the UK, with over 115,500 post boxes and 14,300 Post Offices (300 directly managed). Education and the support of teachers and students within the classroom has always featured in the activities of Royal Mail Group with particular emphasis on numeracy and literacy.
Royal Mail and Diversity in the North West

Royal Mail Group is meeting peak time recruitment needs by employing individuals from under-represented groups through an innovative and sustainable collaboration with Business in the Community and Remploy.
Royal Mail - Skills

Royal Mail has been unlocking talent for many years with support from Business in the Community
Royal Mail Group – energy efficiency

To help drive energy efficiency in buildings Royal Mail has developed the Energy Challenge.
Royal Mail - Skills for Life at the National Distribution Centre

The pilot programme Feeling First Class looked at raising numeracy and literacy levels whilst improving employee understanding of health and well being issues.
Royal Mail Group Health and Wellbeing Programme

Royal Mail’s objective is to reduce absenteeism by engaging and supporting all employees. Despite a low absence level of under 5%, this equates to £200million per year making the business case to reduce this cost clear.
Royal Mail - Sustainable Mail

Royal Mail identified direct mail as a key aspect of its business activities that needed to become more sustainable.
The Post Office gets children cooking in Bristol!

The Post Office recently provided £4,000 worth of sponsorship for a new partnership model for local Bristol schools to learn how to cook in a creative session with The Cookery School at the award-winning Bordeaux Quay restaurant. The schools are all part of Let’s Get Cooking, a £21 million pound lottery-funded programme aimed at teaching over 1 million children how to cook and eat healthily. 21

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