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The Co-operative Group

Premier member

Retailers - General

The Co-operative Financial Services, part of The Co-operative Group, is Business in the Community's Company of the Year 2008, having been recognised for making sustainable development a top priority in how it operates and in the products and services offered to its customers.

Its customer-led ethical policies direct their approach to investments, including promoting financial inclusion and ecological sustainability.

News

07/07/09 Environmental award winners prove that ...
07/05/09 North West businesses asked to rise to ...
25/08/09 Survey reveals gender barrier is stoppi...
25/04/12 Business in the Community members award...
03/04/09 A better way of banking
06/05/09 Modern Mutuality
10/06/09 Stephen Howard comments on the results ...

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Case studies

The Co-operative Bank - Project Formation

Throughout the 1990s, The Co-operative Bank’s call centre in Skelmersdale was involved with a number of community initiatives. As one of the largest employers in Skelmersdale and with 85% of staff living in the local area, the development of local young unemployed school leavers is key to their success as these are their future customers and employees.
The Co-operative Financial Services - Corporate Lobbying

CFS saw that simply operating its business according to its ethical policies was not enough - it needed to be seen as an active contributor to the debate in a number of issues. This has led it to take an active lobbying role on a number of areas, bringing with it an obligation of transparency.
The Co-operative Group - Cleaning Centre of Excellence

The Co-operative Group’s Centre of Excellence for Cleaning provides recognised qualifications for employees that boost loyalty and consistently raise standards
The Co-operative Financial Services Ethical Policy

Long seen as a leader in this area, the bank’s Ethical Policy was launched in 1992, its Partnership Approach in 1997 and its first triple bottom line sustainability ('Partnership') report was first printed in 1998. The bank continues to take a leadership position in the CSR arena, embracing a transparent - and award-winning - approach to the disclosure of its key economic, social and environmental impacts.
The Co-operative Funeralcare: engaging multi-faith communities

The Co-operative Funeralcare, part of the The co-operative Group has worked with its BME network to engage multi-faith communities in the South East resulting in a 15% increase in business.
The Co-operative Group - helping customers to care

At the Co-operative Group, sustainability isn't simply a business aim, it is part of its strategy, consequently, the Co-operative Group directly challenges and supports its customers to take action on climate change.
The Co-operative Group – Groundbreaking renewables and high-quality offsets

The Co-operative Group has pioneered renewable energy solutions alongside innovative consumer offsetting schemes to become one of the world’s leading businesses tackling climate change.
The Co-operative Financial Services - part of the ethos

The Co-operative Financial Services (CFS) has long been seen as a leader in the area of responsible business. Their Sustainable Development Policy sets out a commitment to deliver value to their partners in a socially responsible and ecologically sustainable manner.
The Co-operative Group from farm to fork

Nick and Michelle Padwick, The Co-operative Farm Manager and his wife in Leicester, started the From Farm to Fork programme by taking their children’s friends to see first hand where their food came from. From Farm to Fork now runs across seven sites, improving children’s understanding of food and getting them cooking healthy food to take home to their families. More than 5,500 children have visited one of our farms as part of the programme.
The Co-operative Financial Services - Project Formation

The Co-operative Financial Services developed Project Formation as a co-ordinated education and training programme in 2000 to address growing levels of unemployment and skills shortages in Skelmersdale.
The Co-operative Financial Services – Banking on a Fresh Start

The Co-operative Financial Services identified that ex-offenders are often financially excluded and unable to open bank accounts, which jeopardizes education and job opportunities in turn increasing the likelihood of re-offending.
The Co-operative Group - environmental priorities

The Co-operative Group’s environmental priorities are climate change, waste, biodiversity and persistent bioaccumulative and toxic chemicals.
Midcounties Co-operative Limited - Co-operative Community Investment

Through its Community Investment programme the Midcounties Co-operative uses funding, company-led volunteering and project work to make a difference to its community. Community groups can access grants and employee volunteers support community organisations – all focused around key social issues of education, social inclusion, health and environment.
International Development at The Co-operative Group

The Co-operative Group is considered by many as the pioneer of ethical business. Its international development commitment is broad and aligns with the core values and strategy of the organisation.
The Co-operative Group- The Co-operative Enterprise Hub
The Co-operative Group: combating climate change - Example of Excellence 2011

The Co-operative Group has focused on reducing its own emissions as well as the provision or withholding of finances, reducing the impact of the products and services offered. The aim is to help UK communities take action on climate change and campaigning for the strong regulation that is necessary to bring about a low carbon economy. The Co-op’s gross direct greenhouse gases have reduced by 21% since 2006, while a third of The Co-operative Bank’s customers have cited ethics or the environment as a reason for opening and maintaining an account.

Publications

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Also on this site

29/07/09 The Co-operative
24/07/08 Awards for Excellence 2008 videos

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