Changing world, sustained values

Climate change is one of BT’s key CR risks and reducing their impact is a priority. Climate legislation is likely to increase energy costs and more frequent extreme weather could damage their infrastructure. They are cutting the impacts of their operations, influencing their suppliers to provide more energy efficient products and services and encouraging their employees to reduce their footprint. 

The business issue

Climate change also brings opportunities. All customers, from consumers to governments and large corporations, will require ICT products and services that help them reduce energy consumption. BT is responding to this growing demand by providing innovative products and services.

BT’s climate strategy covers their global business and has four elements: 

  1. Reducing the impact of their operations  
  2. Empowering customers to reduce their impacts by offering innovative products and services.
  3. Influencing their suppliers to provide more energy efficient products and services; and
  4. Encouraging their employees to reduce their carbon footprint at home and at work.  

For several years they have been working to reduce their UK greenhouse gas emissions by 80% from 1997 levels, by 2016.  (This year they introduced a new Climate Stabilisation Intensity (CSI) target: to reduce their worldwide CO2 emissions per unit of contribution to GDP by 80% from 1997 levels, by 2020. This target is in line with the required reductions in global emissions reductions outlined in the Stern Report and reports by the UN Intergovernmental Panel on Climate Change (IPCC).

What they did and are doing

Due to the present economic climate, they’re giving top priority to projects that bring emissions reductions by changing behaviour. They believe that engaging their employees to reduce energy use is one of the most effective ways to cut emissions whilst reducing operational costs. They also use rigorous criteria to assess the payback period and emissions benefits of using new technology.

Changing behaviour is key to tackling climate change. As a major employer they are well placed to influence the behaviour of over 100,000 people directly and reach many more through our employees’ families and communities.

As members of the CBI Task Force, BT have committed to work in partnership with their employees to achieve major cuts in their emissions both at work and at home. Their target is for 20% of their employees to be actively engaged in reducing their carbon footprint at work and at home by 2012.

BT’s Energy Saving Campaign and their Carbon Clubs programme are two of their key programmes for engaging employees in tackling climate change:

Energy saving campaign

In August 2008, they launched a campaign to save 75,000 tonnes of CO2 and £15 million by March 2011. They will achieve this by adopting five commitments for BT and encouraging employees to adopt five energy saving actions. 

The company commitments will save 70% of the targeted reductions, and the employee actions will make up the remaining 30%.

Carbon clubs

BT encourage employees to join Carbon Clubs, where they can come together with colleagues to develop ideas and take action to reduce our footprint.  The clubs were launched based on feedback from BT people and are now supporting up to 1000 club members.

Being part of a BT carbon club is a great way to share knowledge and ideas with colleagues and take action together, having fun along the way. Their people also have the satisfaction of knowing they are doing their bit to protect the environment and help tackle climate change.  Club members are volunteers and there’s no set time commitment – many even use BT conferencing to connect with colleagues and contacts.  

By the end of March 2009, there were 120 clubs (compared to 67 the year before) with over 400 members.  A number of clubs have been established in BT buildings, both in NI and RoI and linked to their wider environment strategy on the island.

Impact

  • In the 2009 financial year, over 4,000 employees have made a positive contribution, based on participation in their employee carbon reduction programmes. They are now working to develop a more robust process to measure engagement levels.
  • In their annual CR employee survey, 90% of respondents in NI/RoI said BT took its responsibility to the environment/ climate change seriously and 76% said BT’s environment and climate change initiatives had or would improve their perceptions of BT.
  • They have 6 Carbon Clubs based in key buildings in Northern Ireland and the Republic of Ireland 2009. One of their clubs based in Dublin won the inaugural Carbon Club of the Year award, across BT worldwide, recognising outstanding achievements and creative ideas.
  • This year they hope to establish Carbon Clubs in schools with BT employees volunteering to work with young people on awareness and taking action.
  • Since 1997, BT has made positive progress towards its 80% reduction target, having currently achieved 60% reduction in greenhouse gas emissions.
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