Influencing Consumer Behaviour: A Guide for Sustainable Marketing

This guide describes how businesses can identify their own ‘Area of Opportunity’ to influence consumers – the space in which consumer priorities, business action and brand values are aligned. It also features 'learning by doing' case studies on each of the participating companies.

Front cover of
Date published
March 2011
Price
Free (Free for members)
Influencing Consumer Behaviour - A Guide for Sustainable Marketing.pdf [2060kb PDF]

In March 2011, as part of BITC’s Responsible Business Convention in London, we launched a new piece of collaborative research: Influencing Consumer Behaviour – A Guide for Sustainable Marketing.

The guide brings together consumer insight and marketing experience from six major UK and global companies – B&Q, Kraft Foods, EDF Energy, Marks and Spencer, Unilever and Waitrose – as well as conversations with 50 marketers, and an extensive review of existing work in this area.

Produced in partnership with Insight Exchange and RKCR/Y&R, the guide describes how businesses can identify their own ‘Area of Opportunity’ to influence consumers – the space in which consumer priorities, business action and brand values are aligned. It also features 'learning by doing' case studies on each of the participating companies.

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