Key contact

Joanna Daniels

Marketplace Programme Manager
joanna.daniels@bitc.org.uk

Marketplace

Achieving success in business by meeting social needs, treating customers and suppliers fairly and with respect and not irresponsibly exploiting market position.

  • Developing new products and services

    to address social or environmental problems or to serve new (underserved) markets

  • meeting the needs

    of vulnerable customers and making sure they are not exploited

  • understanding its supply chain

    the risks and the stakeholders affected by it and working with suppliers to manage these risks

  • working with legislators

    and regulators to help the business to enjoy business success whilst serving the public interest 

  • meeting minimum standards of behaviour

    in areas where laws or standards are absent, or not enforced – for example, human rights or working conditions.