In 2015 brewer, hotelier and wine merchant Adnams took the decision to get rid of zero-hour contracts and move its employees onto fixed contracts with a minimum number of guaranteed hours. The company believes it is easier to attract new employees now it can guarantee hours, while still offering the flexibility valued by both the business and employees.
As a seasonal business, Adnams had always issued a small number of zero-hour contracts to its hospitality staff. However, when it examined its workforce data it discovered that most of its employees had a relatively regular working pattern.
- Approximately 10% of employees were moved onto minimum hours contracts giving them greater security and predictability of income.
- Employees are better equipped to get loans, mortgages and mobile phone contracts with guaranteed employment.
- Adnams believes it is easier to attract new employees now it can guarantee hours, whilst still offering the flexibility valued by both the business and employees.
Adnams Retail Manager.
Overall, staff have been very supportive of the change. They like the certainty that their monthly pay remains the same or more. And the business hasn’t experienced any problems around the take-up of extra hours. They credit this success to regular communication, training, and having the data to support the case.
Sadie Lofthouse, HR Director, Adnams.