Andy Tyler-Smith is a self-motivated Director with over 25 years experience delivering portfolio management and operational excellence for large and medium sized businesses. He has a proven record of achievement in transformation and change management and verifiable expertise in operations management, business development and strategy.
Over the course of his career he has demonstrated significant contribution to business including improving and managing outsourced service contracts while at Serco as Operations Director, across business to business (B2B) and business to government sectors and working with Manchester Airport Group for the last three years as Customer Services Director and Terminal Security.
Committed to team development, client and staff engagement and performance improvement. An effective communicator and negotiator, Andy has consistently built and developed teams to tackle challenging transformations.
The opportunity for Andy to work with Business in the Community (BITC) is a way to reinforce the public commitment to a better way of doing business.