Rethinking recruitment to open doors for refugees

The theme for this year’s Refugee Week is ‘healing,’ a celebration of community, mutual care and the human ability to start again. For many refugees, finding meaningful employment is a key part of starting again and integrating into life in the UK. However, refugees are four times more likely to be unemployed than UK jobseekers.1 One in five refugees underutilises their skills at work2.
There are multiple factors that contribute to this disparity, including English language training provision, personal trauma and delays in gaining the right to work. However, employment practices also play a significant role.
Barriers to recruiting refugees
Consider some of the standard approaches often used in recruitment. Placing too much emphasis on recent experience, rather than focusing on skills, will mean your jobs are not accessible to a refugee who has been waiting for three years for the right to work. Similarly, having stringent requirements around qualifications could exclude a refugee with relevant and transferable qualifications from their country of origin. Requiring education to degree level when it is not necessary for a role could mean your business misses out on a talented young person whose education has been disrupted due to resettlement.
Opening doors to inclusive recruitment
These and other age-old recruitment practices that are intended to help businesses find the right candidates, are instead shutting diverse talent out. Business in the Community’s (BITC) Opening Doors: inclusive recruitment campaign aims to change this, by challenging the way businesses recruit. Our ambition is to mobilise businesses to make 2 million jobs more inclusive by 2025. Since its launch earlier this year, the campaign has gained support from businesses including Asda, Burges Salmon and Thames Water. All have committed to doing things differently.
To become an Opening Doors: inclusive recruitment employer businesses must commit to taking action to make their jobs more accessible and inclusive. These actions have been informed through consultation with our members and inspired by stories of impact. These include examples such as Deloitte’s Careers Conversation programme which works with refugees to provide support and advice, build skills, and create new pathways to employment, as well as BITC members participating in our job coaching initiative.
Next steps
- BITC members can register for our Opening Doors: Focusing on essential skills webinar, taking place on 7 July 2022. At this event, we will be discussing why businesses need to focus on the essential skills and capabilities needed to do a job. Speakers at the event will include representatives from Amey, Bodyshop, CareerEar and Renaisi. Focusing on essential skills and capabilities is the fourth of five key principles to unlock inclusive recruitment. Learn more about five key ways to unlock employment.
- Join our Opening Doors campaign to play your part in making recruitment more inclusive.
- Register your interest in making your jobs more accessible to refugees to receive a list of the actions which will have the greatest impact.
- BITC members can log in to MyBITC to download our toolkit, Tapping Potential: guidelines to help UK businesses employ refugees.

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Related content
Rethinking recruitment to open doors for refugees
This Refugee Week Charlotte Gibb, Campaign Manager, Employment and Skills at Business in the Community (BITC), sets out how businesses can make their recruitment more inclusive, ensuring no one gets locked out of employment.
Kier: Supporting people with convictions into employment
Kier joined BITC’s Ban the Box campaign to help provide practical support to help people with criminal convictions get into employment.
Deloitte: supporting refugees through career conversations
Across the UK, Deloitte holds career conversations with displaced refugees, providing support and advice, building skills, and creating new pathways to employment.
References
- Zovanga Kone, Isabel Ruiz and Carlos Vargas-Silva, (2019) Refugees and the UK labour market, COMPAS, University of Oxford.
- Breaking Barriers (n.d) The Refugee Employment Crisis: Barriers To Employment.