Business Priority1: Action Two-Be inclusive

Build digital access, capability and confidence to allow all to benefit from the digital economy.


Accenture –Collaborative Online Digital Skills Training Platform
Accenture has developed a new Digital Skills Programme to boost learning through online collaboration. The Skills to Succeed Academy is an innovative online learning solution designed to help young people build their employability skills and confidence. The interactive platform delivers training on digital fundamentals, user experience, social and mobile to young job seekers and entrepreneurs. Through partnerships with the Department for Work and Pensions (DWP), National Careers Service, Careers Wales and Skills Development Scotland, the scheme has already reached more than 100,000 people across the UK.

Barclays – Digital Eagles Online Skills Development Programme
Barclays “Digital Eagles” are specially trained staff who provide free technology advice. They help people improve their digital skills and confidence, enabling them to take advantage of all things digital, including online banking. People can learn with online courses, find practical guides to help do more online as well as book sessions in branches with Barclays’s Digital Eagles staff. The Eagles also host Code Playground sessions for children aged 7-11 and their parents and grandparents to get a taste of coding. Barclays has so far trained more than 16,000 “Digital Eagles” across the UK.

Facebook – Enhancing Accessibility through Innovation
Facebook is innovating by using Artificial Intelligence Technology to help blind people “see” pictures on its website. It is developing automatic alternative text which generates the description of a photo using advancements in object recognition technology to help visually impaired people experience Facebook the same way others do. Using machine learning AI, Facebook’s technology is able to widen its recognition library that has resulted in reliability as usage increases. Work is currently underway to develop the project, with possibilities around facial recognition software being explored.

Finerday – Online Social Inclusion for Older People
Finerday is a closed social network specifically designed to enable older people to connect with their children and especially their grandchildren. Set up by a former care home worker in response to evidence that older people feel excluded from the increasing level of social interaction online, Finerday provides a means for older people to engage with young people’s online lives by sharing photos, videos and messages. The interface is set out to be simple and intuitive to both young and old people, and the platform is designed to be safe and secure for all.​

Golden Gates Housing Trust – Internet Access for Socially Deprived Residents
Golden Gates Housing Trust is working to turn its residents’ TVs into internet access points. The Trust is working with its 12,000 residents in Longford, Warrington, one of the most deprived wards in the UK, to install Android devices and wifi keyboards that will enable their TV to access the internet. They also provide free wifi across the whole estate, helping to address the 45% rate of digital exclusion amongst their tenants. The breakeven cost is just £5 per month per household.​ – Online Learning Platform is a leading online learning platform that helps anyone learn business, software, technology and creative skills to achieve personal and professional goals. Through individual, corporate, academic and government subscriptions, members have access to the video library of engaging, top-quality courses taught by recognised industry experts and available in five languages. For 20 years, has helped students, leaders, IT and design pros, project managers-anyone in any role—develop software, creative, and business skills. Now part of LinkedIn, serves more than 10,000 organisations.

Nominet – TV White Space Broadband for Remote Regions
Nominet has developed technology to use unused TV transmission frequencies to provide broadband to remote regions. Dougarie Estate on the north-west corner of Arran was unable to get broadband due to its distance from the telephone exchange. With the growing importance of online and social media marketing, their tourism business was suffering, with potential booking enquiries, emails never arriving. Traditional methods for installing broadband were not suitable due to the topography and weather. Using Nominet’s TV white space technology to transmit broadband connectivity to an aerial at the estate increased their connection speed 28-fold to 14 Mbps. Not only did this greatly improve the capability to send and receive emails, load web pages and use social media to support the business activity, an improved connection has also benefited the tenants and staff living on-site.

Samsung – Digital Classrooms for UK Schools
Samsung’s Digital Classrooms help create enhanced interactive environments which enable young people to learn digital skills. In participating schools, classrooms were provided with a suite of Samsung technology including an interactive whiteboard, Galaxy tablets, PCs and digital cameras. The schools were also offered connectivity and maintenance support, but more crucially teacher training to support teachers to build their confidence in using the technology as part of their everyday teaching. Recent surveys showed high levels of success – with improvements in the digital skills of 86% of the students and a boost in their collaboration and creativity.​

TCS - IT Futures for School and University Students
IT Futures programme delivers IT training to schools and universities in UK and Ireland. As part of the programme, TCS partnered with MyKindaFuture to launch the Digital Explorer Hub, a platform to help young people develop digital skills. The hub allows users to create an online profile, build their CV, apply for work experience and hear from TCS on advice and tips. Since 2013, 1,300 TCS employees have dedicated 8,000 hours to engaging more than 170,000 students between the ages of 11– 21.