Business Priority 2: Actions One, Two, Three - How organisations are changing the nature of work

Action One: Prepare employees

Provide the digital skills and lifelong learning to create an adaptable workforce.@nbsp;

Cineon Training – Virtual Reality Nuclear Industry Training
Cineon Training uses virtual reality headsets to help prevent accidents and improve the performance of workers in the nuclear and other industries. Founded by nuclear industry consultants, Cineon has the capability to create computer-generated (virtual) or 360-degree filmed replications of dangerous training environments, that trainees can experience through virtual reality headsets. The training is expected to be rolled out for use with the construction of new power plant, Hinckley Point.​

Propella – Disadvantaged Young People Provide Digital Support to SMEs
Propella enables young people from disadvantaged areas to gain work experience by supporting small and medium enterprises (SMEs) with digital tasks. Propella provides young people with targeted training on addressing common SME digital needs. Successful candidates are matched with businesses in their local area interested in doing more online but lacking the skills or confidence to progress themselves. Young people gain valuable experience and boost their confidence, and better use of digital supports business growth.​

Action Two - Anticipate automation

Create new roles, where technology complements humans, and support communities to manage the transition.

Airbus – Augmented Reality to Improve Manufacturing Processes
Airbus is working with Accenture to design technology to improve the manufacturing process and accelerate time to market for the A330 aircraft. The two companies are trialling smart glasses that combine data from the cloud, augmented reality and 3D viewing to transform the quality, productivity and safety of workers on the factory floor. This will help Airbus operators reduce the complexity of assembling cabin seats and decrease the time required to complete this task.​

Xchanging – Retraining Staff to Manage Robots
Xchanging, a business process outsourcing company working in the insurance industry, introduced robotic process automation to handle repetitive, low value tasks. By using automation to handle the jobs their staff were less keen on doing, they were able to move their people to higher value roles. In some cases people were retrained to move into roles managing the robotic processes. Despite introducing 27 robots, nobody has lost their job and the company has seen dramatic reductions in processing time, down in some cases by as much as 90%.


Action Three - Extend employer responsibility

Provide security, job protection and benefits for the growing "gig" economy.

allpay – Living Wage Employer
allpay, the online payments company, is committed to paying all its staff a living wage. This commitment ensures that all workers, including any self-employed or temporary staff, receive a salary that is sufficient to cover their living costs. allpay was the first employer in Herefordshire, one of the lowest paid counties in the UK, to commit to paying a living wage. The commitment has increased staff buy in and access to talent, giving the company a greater competitive edge.

RideAustin – Taxi Hailing Service Sharing Profits with Drivers
RideAustin is a social enterprise set up in the wake of Uber and Lyft ceasing to operate in Austin, Texas. Their departure, due to the introduction of new driver fingerprinting regulation, made 10,000 drivers suddenly unemployed, leading to local Austin citizens establishing, funding and operating the new service. RideAustin covers the cost of fingerprinting drivers, part of background checks to reduce risk of passenger assaults.  They also share all profits with drivers or reinvest them into the business and enable passengers to support local charities by voluntarily rounding up their fares to the nearest dollar. RideAustin has proved popular, providing nearly 10,200 rides in their first 30 days of operation.

TaskRabbit – Increasing Security for “Gig” Economy Workers
TaskRabbit has recognised the potential pitfalls of insecure work. It has started to provide access to tools and services that can improve the productivity, profitability and security of ‘taskers’ finding work via its platform.  Through access to these services, TaskRabbit aims to mitigate some of the risk and insecurity of being a self-employed ‘piece-worker’ by reducing the cost and hassle involved for their ‘taskers’ to grow their businesses and become more professional. Services provided include support to help employees find quality health insurance plans, savings on ZipCar membership to travel from task to task more easily, and discounts on accounting software as well as on office supplies, handyman tools, and cleaning products.