Caroline Douglass

Director of Incident Management & Resilience, Environment Agency, 
Caroline Douglass

Caroline is the Director for Incident Management and Resilience for the Environment Agency and is responsible for establishing and leading the approach to planning, preparedness and response to flood and environmental incidents by the Environment Agency.  With over 25 years’ experience in the public service, Caroline worked with the State Government in Victoria, Australia prior to moving to the UK in 2011 with her husband.

 

She has a background in land and natural resource management and emergency management covering both policy and operational areas.  She has worked in forestry, catchment management, coastal policy and the management of crown land for commercial development and use, including governance of alpine resorts.  Her experience in emergency management and incident response includes bushfire and flood response in Australia, the United States and the UK, including the 13/14 and 15/16 flood events in England.  In 2008 she was the first female to lead a contingent of Australian and New Zealand firefighters to support the United States in Northern California with bushfire response.  Caroline appeared as an expert witness at the Royal commission into the Black Saturday bushfires in 2009. 

 

Caroline has an Executive Masters in Public Administration and completed the Senior Executive Programme at the London Business School in 2012.  She is also a non-executive Board member for the Construction Industry Research and Information Association.