Debbie Smith

Chief Executive, Retail, Post Office, 
A woman in a red top smiles at the camera

Debbie joined Post Office in January 2018 as CEO Retail. Prior to this she trained as a Pharmacist and worked at Boots the Chemist where her career spanned 29 years in a number of senior roles including Stores Director in the UK, and latterly Managing Director of Boots Ireland. Debbie was also on the boards of Business in the Community Ireland and the Retail Ireland.
Debbie is passionate about working for businesses that have purpose beyond profit, care for colleagues and customers, and make a difference in communities. All reasons why she joined Post Office and also why she is excited about working with Business in the Community and being a member of the Place Leadership Team.
Post Office is a business in every community across the UK and it plays an important social and economic role in providing essential services such as mails, access to cash and banking services and bill payments services to those who otherwise may feel isolated.
As CEO Retail at Post Office, Debbie is accountable for the leadership and future development of the largest retail network in the UK with over 11,500 branches and of the mails, retail, bill payments and banking customer service propositions.
Debbie enjoys skiing, travelling and keeping fit. She is married with three children.