Karen joined Saga in early 2015 as Group Human Resources Director and leads the development and implementation of the company's HR strategy. Previously, she was Group Human Resources Director at Millennium & Copthorne Hotels plc. Karen graduated from Glasgow University in 1991 with an MA (Hons) in History and is ACII and FCIPD qualified. She has gone on to build a career in Human Resources Management, holding a variety of senior positions. Karen spent 10 years in Financial Services working in a number of HR positions for Royal & SunAlliance and Barclays Bank. Karen then went on to hold Human Resources Director roles at Channel Five, The Financial Times, Punch Taverns & Spirit Group PLC and Morrisons PLC.