Rick Sturge

Executive Vice President Sales & Marketing, Firstsource Solutions UK Ltd, 
Rick Sturge

Rick Sturge is on the UK board of Firstsource, an award winning business process outsourcing company, employing around 30,000 people globally, including more than 7,000 in the UK and providing customer management services on behalf of a number of well-known major brand clients. He is a Chartered Accountant with 30 years’ international business experience working in senior finance, commercial and business development roles.

In finance roles he was a divisional FD for the AMP in the UK and then became European CFO for a consulting engineering company. He went on to specialise in outsourcing initially as a Commercial Director at Serco then as a senior Executive in PwC, Accenture, WNS and IBM. He is a specialist in business transformation and has advised a number of multinational organisations on major corporate change programmes including customer service and experience, digital transformation, setting up/running shared services and outsourced nearshore/offshore operations. He also has extensive experience in international trade and international relations. 

He has a strong track record in training and talent development having worked also for both for the Chartered Institute of Management Accounting (CIMA) and the London School of Business & Finance. He has advised many Governments / businesses around the world on technical educational / training programmes and managed development projects for organisations such as the World Bank, Asian Development Bank, EBRD and the European Union. He has also travelled as a trade ambassador for the UK with various UK Government and City of London trade missions.  

He is the immediate past President of ICAEW in the west of England; a member of the Financial Services Faculty of the ICAEW; a Fellow of the RSA (Royal Society for the encouragement of Arts, Manufacturers and Commerce); a member of the Faculty Advisory Board for the UWE Bristol Business School; a Visiting Professor at UWE, a mentor on the ICAEW F-Ten future CFO programme; and a newly appointed Director of U-Solve.School of Social Entrepreneurship which is mentoring participants in the current Global Challenge Foundation competition.