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Rob Townend

UK Claims Director, AVIVA PLC , 

Rob has worked for Aviva since 1996. He is currently responsible for Aviva’s Global Claims Strategy and Innovation. During his time at Aviva he has run the UK & Ireland Claims team and has held senior operational and commercial roles including Commercial & Supply Chain Director; Property & Creditor Claims Director, Motor & Liability Director and Technical Claims Director.

He spent 2 & half years in Canada as VP, Procurement between 2005 & 2007.

He is a member of the GI Reserve & Investments Committees and Chairman of Solus Automotive (Aviva’s in house repair business).