Heathrow Airport Limited – Responsible Business Champion: Employment

Diversity and inclusion across Team Heathrow.

Unipart Outstanding Employment Award

Heathrow is committed to being a great place to work. Through its innovative Employment and Skills Academy, working collaboratively with businesses at the airport, it ensures local communities, including those with multiple barriers, have access to quality careers, training and development opportunities. 

COVID-19 shows just how important it is that we work together to provide skills and quality careers for as many people as possible.

John Holland-Kaye, CEO

Societal impacts

Heathrow has been able to:

  • promote social mobility within excluded groups, including carers and returners to the labour market. ,
  • Improve the recruitment of minority groups. Of a recruitment total of 952: 26 were disabled 685 were BAME 40 were 55+ 10 were care leavers 24 were returners 4 had refugee status and 131 were on benefits.
  • Between 2004 and 2019, 2,093 learners started an Apprenticeship Level 2-7, including MBAs. A total of 7,972 candidates completed training and 6,018 went into employment. Meanwhile, 72% go from interview to offer and the no show rate is just 7%.
  • The Academy has put over 7,972 candidates through pre-employment training and over 6,000 people into work. The Academy currently operates at a rate of 72% of placing people into jobs compared with the national rate of 14%, putting it light years ahead of other programmes.

Business impact

Heathrow has been able to:

  • develop succession planning within their teams through skills development
  • create a diverse and inclusive workforce
  • drive competitive advantage by increasing employee engagement.

COVID-19 shows just how important it is that we work together to provide skills and quality careers for as many people as possible. We will overcome the current difficult circumstances and will not be deterred in our efforts to be a great place to work

Together we can become partners in change