The Bupa Health and Wellbeing Award: Tesco

Finalist for Business in the Community’s Bupa Health and Wellbeing Award 2019.

Tesco: Helping 300,000 staff tackle their health concerns, including nutrition and mental health

  • Usage of confidential support line for mental health jumped 263 per cent in three months
  • 20,000 – the times Mind Mental Health Awareness at Work e-learning portal has been accessed

As one of the UK’s largest supermarket retailers, Tesco has a chance to make a big difference to the lives of people it interacts with. That extends to the 300,000 employees that work in the business across the UK. 

Through Tesco’s health and wellness strategy, the company aims to help staff be their best at work and at home. It wants it to be the UK’s best workplace health programme, focusing on body, mind and nutrition. 

“Through raising awareness, inspiring and supporting colleagues and customers with behaviour change we are working to tackle the health challenges facing the nation.”

Natasha Adams, Chief People Officer, Tesco 

To help develop a plan, Tesco carried out its staff health survey, the results of which helped to highlight where the business could offer more support. Overall, employees said they want help eating healthily and doing more physical activity. 

The business has also started to integrate financial wellness into its plans by developing some tools with Tesco Bank and its pension provider to signpost staff to where they can get help. 

Meanwhile, working with the charity Mind has helped to shape a mental health strategy. All staff – and their family members – can access a confidential employee assistance programme (EAP) that offers an independent and unlimited 24/7 telephone support line should they be feeling anxious, concerned about money, or needing some extra support in their life. A re-launch of the EAP service saw usage increase by 263 per cent during a three-month period. 

In October 2018, the company launched the Mind Mental Health Awareness at Work e-learning portal, which has been accessed by Tesco staff more than 20,000 times.

 Information in this impact story has been provided by Tesco. 

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