Critical Action Ltd and Clifton Court Residents Association

Project management support from Critical Action has helped move the Clifton Court Residents Association nearer their goal of a new communal extension for social events and activities.

The support we received from the ProHelp member companies has been tremendous. Being awarded an Awards for All grant as a result has meant that we can hopefully move towards having a communal area that will benefit all our residents.

- Neil Walker,
Clifton Court Residents Association
The company

Critical Action are creative problem solvers, who assist MDs, CIOs and senior staff to deliver goals, grow people, improve capabilities, enable businesses and help control risks. Critical Action do this through helping set and deliver IT strategy, through exploring requirements, making decisions, and defining projects.

The project

The Clifton Court Residents Association wanted to add a communal building extension so that the residents had a central area where they could engage in activities and hold social events.

The Association needed help to explore options around funding a communal building extension. At the same time, various changes were also due to happen around the scheme's ownership which further complicated the situation.

Peterborough ProHelp member company Critical Action Limited took the lead on the project, providing project management advice around identifing and ranking options for the extension, and investigating sources of grant funding to support these.

Critical Action helped the residents’ representatives review their key requirements (including usage, health and safety, legal compliance needs, etc.), examine quotes for the extension, and liaise with the property owners, service providers and potential funders.

The firm also helped to build a list of concerns and questions for each of the parties to answer, so that decisions could be made based on as many facts as possible, and compelling grant applications submitted.  This resulted in the receipt of an Awards for All grant to help meet the Residents Assocation’s needs.

As this was a complex project it also involved the help of other ProHelp members. These included Buckles Solicitors, which provided legal advice on where the residents stood in relation to the transfer to a new service provider and PDG Architects which provided some architectural and planning support on the proposed extension to the building.

 In addition, Clifton Court Residents Association received on-site training on how to complete grant applications.

Keith Shering, MD, Critical Action Ltd said:

“One of the biggest challenges that CCRA faced was pulling together the many different parties that all needed to contribute to, or comment on, the various documents needed to review their options and find funding. We put together a simple project approach and worked with other ProHelp members at appropriate times to work through our plan.”  Keith Shering, MD, Critial Action Ltd