Leading the way with the Responsible Business Tracker®
This Business in the Community (BITC) factsheet outlines what the Responsible Business Tracker® is and why businesses should complete the tracker.
What is the Responsible Business Tracker®?
The Responsible Business Tracker® is a measurement tool available to all Business in the Community (BITC) members. It enables an assessment of their performance as a responsible business by tracking their progress against BITC’s Responsible Business Map, which was built on the UN’s Global Goals or Sustainable Development Goals (SDGs). Your organisation or sector may call this work corporate responsibility (CR), corporate social responsibility (CSR), sustainability or corporate citizenship but at BITC we call it responsible business.
The Tracker offers gap analysis, benchmarking against sector peers and the overall cohort and, through a scoring mechanism, the opportunity for recognition of leading practice, improvement and innovation. Scoring data can be leveraged internally to create traction for change. The Tracker identifies the areas of strength where companies can provide leadership to others and is a route to recognition through BITC’s celebrations of best practice.
Why complete the Responsible Business Tracker® ?
The Tracker was developed following consultation with 200+ businesses, NGOs, government and international partners; rigorous research of benchmarks, indices & standards markets; & informed by learnings from BITC’s CR Index. It is comprehensive yet manageable in size; bespoke while still allowing comparison between businesses; it provides qualitative insights alongside quantitative scores; it is impact-focused and aligned with the Global Goals. It covers the whole responsible business agenda, caters for medium and large businesses in all sectors and is suitable for both listed and unlisted businesses.
What are the different elements of participation?
- Supporting Guidance Notes with best practice examples
- Help from a dedicated Tracker team during submission completion
- Rigorous BITC assessment, followed by individualised scored reports with benchmarking data and actions for improvement
- Access to insights showing business performance, sector and industry trends, innovative case studies and practical guidance
- Designed to be completed every other year to give participants time to implement change, however, annual submissions are welcome
- The estimated time required to complete the Tracker is one person’s time for ten working days over a period of three months.
What does the survey look like?
The survey is hosted on the market-leading Qualtrics platform. The survey questions are organised in line with BITC’s Responsible Business Map and split into two sections:
- The Inner Map questions assess the extent to which businesses are integrating responsible business into their business model.
- The Outer Map questions build on this and assess the extent to which businesses are creating societal and environmental value.
The majority of the questions offer multiple responses and participants can select as many as apply to their own business. The survey also includes some qualitative questions for participants to provide a narrative on their activities.
Responsible Business FAQs
Every business needs to increase its pace and scale of impact. BITC has identified six catalysts of responsible business to help you do this.
The Responsible Business Tracker® is a measurement tool which enables an assessment of a company’s performance as a responsible business. It tracks progress against Business in the Community’s (BITC) Responsible Business Map built on the United Nation’s Global Goals (also known as the Sustainable Development Goals or SDGs).
How to take part
Paricipation is a benefit of Business in the Community (BITC) membership. Please chat with your relationship manager.
Non-members can participate too. Please complete the short form on The Responsible Business Tracker® web page and a member of the team will be in touch.
The Global Goals provide a shared blueprint to end poverty, protect the planet and ensure prosperity for all. They recognise that ending poverty and other deprivations must go hand-in-hand with strategies that improve health and education, reduce inequality, and spur economic growth. All while tackling climate change and working to preserve oceans and forests.