Leadership and governance

Business Class case studies and resources on partnerships working together to generate greater impact.

A woman smiles broadly handing a customer change in a shop

Margaret, aged 57 from East London, has now got her first full time job in 10 years at M&S Dalston thanks to Business in the Community programme ‘Marks & Start’.

Award winner 2018 thumbnail

Lloyds Banking Group is Responsible Business of the Year, building on a 250-year legacy with clear social purpose.

Award winner 2018 thumbnail

Salary Finance, a small business with a big social purpose, is the Small Responsible Business of the Year.

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018 

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018 

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018 

Award winner 2018 thumbnail

A relentless and wide-ranging approach to championing older workers and promoting the inter-generational workplace.

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018 

Award winner 2018 thumbnail

Free-to-use online tools to help SMEs understand and implement IT resilience.

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018 

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018.

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award. 

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018 

Award winner 2018 thumbnail

Bringing improved healthcare, safe play areas and better nutrition to thousands of children in deprived parts of London.

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award.

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018. 

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018 

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018.

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018. 

Award winner 2018 thumbnail

An extraordinary partnership, taking a school from brink of closure to being oversubscribed with outstanding Ofsted scores.

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018 

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018.

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018 

Award winner 2018 thumbnail

Resource efficiency and emissions reduction, both in-house and along the supply chain.

Highly commmended

Highly commended for a Business in the Community Responsible Business Awards 2018. 

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018 

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Longlist 2018 awards logo

Highly commended for a Business in the Community Responsible Business Award 2018 

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Longlist 2018 awards logo
Longlisted for a Business in the Community Responsible Business Award
Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018 

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018

Award winner 2018 thumbnail

Pioneering a continuous culture of innovation that includes customers in the process.

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018 

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award.

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018. 

Award winner 2018 thumbnail

Deliver expertise in ongoing disaster relief around the world – and not just when disaster strikes.

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award 2018

Award winner 2018 thumbnail

An innovative programme to help cocoa farmers and their communities become more profitable and sustainable.

Award winner 2018 thumbnail

Giving people access to clean water in even the most remote parts of Cambodia – and doing it in a sustainable way.

Highly commended

HIghly commended for a Business in the Community Responsible Business Award 2018 

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Award winner 2018 thumbnail

Creating employment opportunities former prisoners, people still in prison and the homeless.

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Longlist 2018 awards logo

Longlisted for a Business in the Community Responsible Business Award

Community investment - five petals

JTI UK has been re-accredited with the CommunityMark in recognition of its strategic approach to identifying social need and its commitment to continuous improvement across its programme. This approach is brought to life by exceptional employee involvement which includes employee committees which engage with local partners and skills-based volunteering as well as an inspirational approach to partnership management.

Community investment - five petals

The Midcounties Co-operative is part of a thriving global co-operative movement and puts membership at the heart of all they do. As a values driven business, they are working towards creating a ‘better, fairer world’ by bringing together colleagues and members to build strong local communities. The Midcounties Co-operative has been reaccredited with the CommunityMark in recognition of the strength of its approach to supporting local communities and the deep commitment to community investment across the business.

Ban the Box logo

42 year-old Ian works for Boots as an Inbound Team Leader, based at one of the company’s warehouses in the East Midlands. This November marks three years of Ian’s employment at Boots, and in this short amount of time his job has enabled him to get a mortgage, and start a family with his partner. To many of us, Ian’s situation might not sound like anything particularly remarkable. But just two years before Ian started his job at the warehouse he was serving a prison sentence.

Award winner 2018 thumbnail

The winner of the Green Hotelier Awards 2018, with the highest overall score is the Mercure Convention Center Ancol. Mercure Convention Center (MCC) is a 44 years old hotel with 436 rooms. They demonstrated high levels of commitment and strong sustainability programmes across all judging categories (carbon, water, waste, workplace, communication) and are an exemplar of responsible business in the hotel industry.

Award winner 2018 thumbnail

Castell Howell Foods is Wales’ largest independent food wholesaler with a fleet and brand that is recognised across the length and breadth of the nation. Castell Howell is a proud Welsh business with strong rural and community connections throughout its supply chain. As a result of these relationships – and its heritage in West Wales – environmental sustainability is a key priority for the business. 

Award winner 2018 thumbnail

Brecon Carreg Mineral Water began 40 years ago in a converted barn at Llwyndewi Farm. Today, the company is the number one water brand in Wales, with 23% of market share. With contracts into major retailers and outlets across Wales, the company has an impressive customer reach and is committed to be sustainable – in every sense of the word – and has the structures and plans in place to achieve this responsibly over the coming years and decades.

Award winner 2018 thumbnail

Bluestone National Park Resort is a short break holiday destination based in Pembrokeshire. It was founded in 2008 by William McNamara (CEO) and comprises over 340 accommodation units and employs over 700 staff. The company’s Employee Wellness programme was started by the CEO in 2016 with a personal commitment that “every person counts”.

Award winner 2018 thumbnail

Trivallis is one of Wales’ largest housing associations, with over 10,000 properties, housing over 20,000 people across Rhondda Cynon Taff in South Wales. Trivallis is committed to providing more than just bricks and mortar, going above and beyond to work with tenants, community groups and charities to develop real places where people can live, work and thrive. Operating as Wales’ first community mutual housing association, Trivallis has a unique responsibility to put customers and clients at the heart of what it does.

Award winner 2018 thumbnail

Principality Building Society is the largest building society in Wales, working with communities and serving Members for over 150 years. Community and membership engagement is at the heart of what the business does and as a result, partnerships with schools across Wales (through the Business Class programme) is a natural extension of the work it does.

Award winner 2018 thumbnail

IKEA Cardiff is the only Wales branch of IKEA, a home furnishing retailer committed to creating a better everyday life for as many people as possible. Organisation-wide there is a commitment to supporting communities, helping them thrive whilst not contributing to unnecessary commercial waste wherever possible. 

Award winner 2018 thumbnail

Do Digital Realities specialises in 3D work, including CGI visualisations, animations and fully immersive 3D models. In a relatively young, but growing, industry in South Wales, Do Digital found it difficult to apply the usual recruitment and skill development methods and so they built a recruitment, talent development and buddy system to future proof their business and support the sector. 

Award winner 2018 thumbnail

ACT Training is Wales’ largest training provider, welcoming over 6,500 people through its doors each year. With alternatives to formal education and a comprehensive training and further education offering, it works with people from all backgrounds – but also commits to being a responsible business by engaging with communities, schools and supporting its staff.

Ban the Box logo

Bristol City Council has become the first local authority to Ban the Box. The Council will no longer ask applicants to disclose any criminal convinctions until after a conditional job offer has been made, allowing applicants the best possible chance to demonstrate their aptitude for a role, and the council to access a greater range of skills and experiences.

Hilton logo

Attracting and retaining young people is a huge priority for the hospitality industry, and competition for applicants is great. In the early stages of the recruitment process, the strength of a job advertisement can play a significant role in attracting candidates. To understand how it make its advertisements work harder, Hilton held a mystery shopper workshop in early 2017, where young people looked at a range of examples and provided feedback on each one.

Amsterdam circular office

If you hop on the ferry from Amsterdam Central Station to the city’s northern suburb of Buiksloterham, you’ll find De Ceuvel, a sustainability incubator that’s stirring up global curiosity as one of Europe’s most unique office parks.

Image of woman using a walking frame

Penrose Care are a small privately-owned business in the home care sector. The founders established Penrose Care as a Living Wage employer from the outset as well as providing other benefits. Service users are overwhelmingly positive about the care they receive, and the business has had no care worker voluntary leavers since it was founded.  Penrose Care also has negligible levels of sickness absence and has been able to recruit staff without actively advertising.

EE mobile phone on a table
The mobile phone operator EE saught to differentiate themselves in a competitve marketplace by improving customer service. One of the barriers to achieving this goal was the high staff turnover rates among core retail staff as result of the extensive use of short hour contracts. To tackle this problem, EE offered all retail staff who wanted it an uplift in their basic working hours as well as introducing new recruitment, induction and target setting processes. After six months, the rate of staff turnover among the group who chose the uplift was 25% lower than other retail employees. 
Excerpt from Co-op's leaflet for employees about their help with rental deposits
Co-op, the consumer cooperative, had excellent staff engagment but rising absence rates and a higher-than-average staff turnover suggested they could do more to address employee wellbeing. They identified financial wellbeing as an area where they could make a significant difference to colleagues’ lives. ​Co-op repackaged existing benefits and information to increase take-up and are introducing new services for colleagues in 2018.
Speeding train with Fair pay and benefits banner

Providing the quality service expected by the billion passengers using the London Underground every  year,  relies on a skilled and motivated workforce working effectively and efficiently.

KPMG in the UK is part of KPMG Europe LLP - the largest integrated accounting firm in Europe, and a leading provider of professional services. KPMG in the UK has over 11,000 partners and staff working in 23 offices and is part of a strong global network of member firms. Its vision is to turn knowledge into value for the benefit of its clients, people and capital markets. KPMG is a principal partner of the Living Wage Foundation and was one of the first organisations to become an Accredited Living Wage Employer; pushing the strategic facilities management message into the heart of its own organisation and the wider business community.

Aviva plc is a British multinational insurance company headquartered in London. It is the largest general insurer, and a leading life and pensions provider, in the UK and has a significant regional presence with c.17,000 employees in the UK and Ireland.

Starbucks employee makes a coffee

Coffee retailer Starbucks stores primarily operate in large cities where they found their employees were struggling with high living costs. To help address this Starbucks launched its Home Sweet Loan. The benefits for Starbucks talent is beginning to emerge with an increased retention rate for those who have taken up the loan.

Woman postal workers at work at Royal Mail
After a company survey revealed a lack of confidence amongst female employees preventing them from seeking new responsibilities, Royal Mail decided to try and help frontline female workers to identify and overcome barriers to progression.

The company put in place The Springboard Women’s Development programme and 1,600 employees have now taken part. Royal Mail has seen a 10 per cent increase in women going into junior and middle management roles and also taking on further responsibilities within their workplace, A further 15 per cent have taken on roles as women union representations, workplace coaches and deputy managerial roles within the operation
Greggs croissants baking

Greggs found that staff were reluctant to apply for promotion because of the formal interview process. To address this the bakery chain created trial promotions so staff could experience the new job without pressure. Two hundred employees have now been through this process with almost three quarters being successful and appointed into previously hard to fill roles.

Close up of two pairs of hands belonging to Greggs' employees

Greggs identified issues with working hours as a key motivator for employees leaving the business, so the bakery chain introduced employee ‘health checks’, to gain a better understanding of employee needs. The company believes this could have a big impact on employee satisfaction and retention leading to better customer service.

Exterior of a Hobbs store

When looking to reduce levels of staff turnover and its subsequent impacts, women's clothes retailer Hobbs identified underemployment and pay as key issues. As a result the company introduced a range of measures to tackle underemployment, reduce staff turnover and improve customer service, productivity and operational efficiency.

Cute puppy sitting in a bowl

65% of Pets at Home's workforce are women, but the company was experiencing high attrition rates among these employees. After identifying that a lack of flexibility in managment roles was a key factor the pets retailer introduced two new job designs.

Adnams staff at work behind a bar

In 2015 brewer, hotelier and wine merchant Adnams took the decision to get rid of zero-hour contracts and move its employees onto fixed contracts with a minimum number of guaranteed hours. The company believes it is easier to attract new employees now it can guarantee hours, while still offering the flexibility valued by both the business and employees.

Oliver Bonas jumpers and tops hanging on clothes rail

High street retailer Oliver Bonas introduced the Living Wage in September 2015. In the following six months staff retention increased, there was a small decline in sickness and absence rates and it has been easier to attract good quality employees. The move has also improved the company brand among customers leading to increased sales.

An insect on a flower

Thames Water owns nearly 7000 different sites which help us deliver essential water and wastewater services to our customers. We wanted to understand the possible consequences of climate change for biodiversity and the implications for our business, customers and the environment in which we operate. In 2015, we commissioned a study to assess the potential impacts of climate change upon sites of biodiversity interest owned and/or managed by Thames Water.

Landmarc logo

Landmarc Support Services has been employing ex-service personnel since the company was founded in 2003.

Water

As a result of climate change, population growth and increased urbanisation, cities across the UK increasingly face flooding, drought, water pollution and health problems linked to lack of green spaces and decline in nature. In order to manage these changes, cities need to build their resilience and sustainable drainage systems (SuDS) are just one way that they can do this. 

Farmland

Healthy ecosystems are vital to ensuring clean and safe water, nutrient rich, stable soil for farmers and for the long-term health of indigenous wildlife and biodiversity. All of these factors are important to businesses as they impact on the supply of natural resources, manufacturing processes, transportation and supply chain; so healthy ecosystems are essential for long term business and environmental sustainability. This is particularly the case for businesses in the food and drink industry who are reliant on farmers as part of their supply chain. 

Anglian Water, our 2017 Responsible Business of the Year, likes to think local but scale up programmes for far reaching impact. It achieves this by building long-term partnerships with communities, farmers, conservationists and its regulators; in turn the company is seen as a hub for collective action to tackle social issues. Read about how Anglian Water took a unique approach to Business Connectors to get hardwired into communities across the east of England.

2017 Responsible Business of the Year winner planter

Rural African communities continue to benefit from SunnyMoney’s unique model that brings clean and affordable light to the masses, helping to eradicate dirty kerosene lamps once and for all.

2017 Responsible Business of the Year winner planter

What if we could harness people’s intellectual capital, instead of replacing them with automation?

2017 Responsible Business of the Year winner planter

Esh Group offers free toolkits for local schools to stimulate interest in STEM among girls – and safeguard its industry against skills shortages in the future.

2017 Responsible Business of the Year winner planter

Why Cisco spends $3.5m a year to maintain a dedicated disaster relief team

2017 Responsible Business of the Year winner planter

Dragon LNG has taken community engagement to another level by servicing the real education needs of young people across Pembrokeshire.

2017 Responsible Business of the Year winner planter

Barclays’ opens door for older-generation to make the most of apprenticeships

2017 Responsible Business of the Year winner planter

Bands getting lost at music venues. That was the initial frustration for what3words founder Chris Sheldrick, who organised live music events all over the world.

2017 Responsible Business of the Year winner planter

With £20bn being invested in the UK’s energy infrastructure, there is a need for a new source of enthusiastic employees. And National Grid believes it has found the answer.

2017 Responsible Business of the Year winner planter

Through its Love Every Drop strategy, the regional water business has a plan that will see it achieve net carbon neutrality by the middle of the century.

2017 Responsible Business of the Year winner planter

Read how this company is achieving big cost savings while delivering a low-carbon network for the country

2017 Responsible Business of the Year winner planter

Tesco’s surplus food redistribution scheme has so far donated 5.7 million meals to 3,500 charities across the UK – with minimal impact on sales or store operations. Here’s how it has done it

2017 Responsible Business of the Year winner planter

Making hens comfortable and able to 'range' further is boosting production for the organic, free-range egg business.

2017 Responsible Business of the Year winner planter

What if you never had a failed parcel delivery ever again? Parcelly is taking strides to make it happen.

2017 Responsible Business of the Year winner planter

Recognising the trauma faced by small business owners in the aftermath of flooding, Adler & Allan’s response service is helping to build resilience and provide some much-needed emotional support.

2017 Responsible Business of the Year winner planter

WaterHealth’s decentralised system can purify contaminated water for rural communities everywhere, supporting the 1.8 billion people without access to safe drinking water.

2017 Responsible Business of the Year winner planter

The creative communications agency has integrated a range of environmental goals into the business, and given staff ‘headspace’ to think more creatively about how to stay on top of the company’s negative impacts.

How can charities serve their beneficiaries using data?  Aimia’s Data Philanthropy initiative is helping charities become more efficient and better win new funding.

To combat older-worker stereotypes – and make the most of the wealth of experience and knowledge on offer – the UK bank’s programme to support its growing number of employees in their 50s has been a roaring success.

As the largest supporter of Young Readers Programme’, British Land is using the initiative to garner media attention and keep staff feeling good about where they work.

Forget the mid-life crisis, FSCS supports people with their mid-life career.

Continuing a long-term commitment to tackling youth unemployment, Marks & Spencer (M&S) sees plenty of business value in plucking the very best talent from the pool of unemployed in the communities in which it serves, and this is why the retailer has scrapped the interview process to make it easier for the unemployed to come work for them.

The Midcounties Co-operative was keen to share its passion for defending the environment with the next generation. But more than that, it wanted to give them the skills that might be helpful in the long-term.

A robust schools outreach programme is cutting recruitment costs and giving young people – and especially women – the confidence and skills to thrive in an increasingly digital workplace.

Sustainable design doesn’t have to be expensive, say LSI Architects. In fact, designing better places for people to live, work and play in can bring about significant cost benefits for the long-term.

Responsible Business Awards 2017 Finalists Logo

This award is supported by the Department for International Development

The Crystal in the heart of London’s Docklands is a unique success story, attracting huge visitor numbers and continuing to find cutting edge ways of being one of the most sustainable buildings on the planet.

Could those coming from places like Syria offer business unique perspectives that can unlock solutions to client problems? EY certainly thinks so.  

Responsible Business Awards 2017 Finalists Logo

The insurance giant is encouraging the entire sector to be more proactive in giving companies and households effective support to get back on their feet quickly after flooding.

What if we could harness people’s intellectual capital, instead of replacing them with automation? This is what ENGIE'S programme intends to do.

With an ageing workforce, United Utilities hopes to bring 70 new young people into the business every year, to safeguard its future and give something back to the communities in the region.

In a bid to transform the business and put carbon and cost reduction centre stage the regional water business has taken embodied greenhouse gas emission reduction to another level.

Responsible Business Awards 2017 Finalists Logo

Building more resilient and secure small businesses is crucial in enabling them to thrive in today’s challenging economic times, says Worldpay whose payment and encryption services are becoming increasingly popular.

Heathrow Airport’s revised strategy puts sustainability at the heart of all decision-making. With ambitious expansion plans, it is building a model to be envied – and copied – by other airports around the world.

It’s hard to get noticed these days. But small businesses need to be seen and heard if they want to survive, especially when the town centre is in decline. In Your Face Advertising (IYFA) decided to do something about it.

Heard of an apprenticeship programme with no upper age limit? Thought not…

Responsible Business Awards 2017 Finalists Logo

Techno-preneurial skills are getting people out of poverty and supporting sustainable agriculture too. Learn more about M-Tron Africa’s unique approach that hopes to inspire five million young people across the continent.

Bringing joy to the faces of children caught up in life or death situations is central to the business model for Bangor-based fundraising and donation business, Dr Zigs.

UBS’s efforts to support social entrepreneurs in the recently affluent, yet deprived, London Borough of Hackney demands your attention. Here’s why.

Ambitious growth plans means that having a talented and enthusiastic workforce is crucial to the ongoing success of the UK’s biggest hotel and coffee chain company, Whitbread. That's why targeting those from difficult backgrounds is a core part of the company's strategy.

JTI’s partnership with Crisis has not only seen thousands of homeless and vulnerably housed people upskilled to get into work, JTI employees have been involved as part of the company’s volunteering skills programme Give Get Grow.

In a world of constrained resources and with the negative impacts of climate change being felt in many corners of the globe, doing more with less is proving to be a winning strategy.  That is certainly the approach adopted by British Sugar, a part of AB Sugar, a wholly owned subsidiary of Associated British Foods.

With research indicating loneliness affects one in seven of us, the Co-op’s latest community campaign is designed to help 12,500 people across the UK.

Almost a quarter of Hogan Lovells staff in London are now mentoring students, giving them the skills and confidence to grow and find work later in life.

GAIL came up with a project to better prepare Indian communities in the face of the devastation caused by natural disasters.

Lynsey Barker

Last month support services firm, Interserve, launched its Opportunities for All campaign, highlighting the ways businesses can provide skills and employment support to those that need it most. 

As part of this campaign, Interserve has pledged to support 20 of its key suppliers to sign up to Ban the Box and reduce the barriers to work for ex-offenders. Interserve employee, Lynsey Barker, shares her experience of being caught up in the criminal justice system and why she supports the Opportunities for All campaign.
 

Responsible Business Awards 2017 Finalists Logo

With 13,000 staff, AgroAmerica has worked hard to not only pay employees a decent salary, but to find out what incomes are required to help its people improve the quality of life for their families.

 

Responsible Business Awards 2017 Finalists Logo

Recognising they can achieve more together than by working alone, Barclays and GSK have created a self-sustaining model for communities in Zambia to make extra cash while boosting their general health.

Responsible Business Awards 2017 Finalists Logo

Recognising they can achieve more together than by working alone, Barclays and GSK have created a self-sustaining model for communities in Zambia to make extra cash while boosting their general health.

Midcounties coop

Being awarded five stars in the CR Index is a major achievement and this year a number of companies have managed it.  We caught up with Midcounties co-operative to learn first hand why it's important to their organisation to benchmark their sustainability strategy and performance.

Being one of the few companies to receive 5-stars in the 2017 CR-Index, we caught up with Yorkshire Water's Chief Executive, Richard Flint to discuss why benchmarking their CR strategy is so important.

 

Lucy Malarky, Deputy Director at Gentoo housing, talks to us about the significane of the CR Index - BITC's benchmarking tool, plus what it means to achieve 5-stars.

Ricoh logo

When Ricoh learned they were one of only a few companies to achieve top scores in the CR Index this year [2017], they were naturally delighted at the news. Ricoh is a Japanese multinational imaging and electronics company that provides document services, consulting, software and hardware to businesses around the world. We caught up with James Deacon, Head of Corporate Responsibility, People & CR to discuss how benchmarking as a measurement discipline aligns to the company's CR strategy.

Kingspan Insulated Panels is a leading global manufacturer of advanced building envelope systems and solutions for the creation of high performing, energy efficient buildings. Based in Holywell, North Wales, it is the biggest division within the Kingspan Group.

Originally known as RCT Homes, the business rebranded in 2007 as Trivallis. It is a registered social landlord, operating in the Rhondda Cynon Taff area of South Wales, following the transfer of RCT Council’s housing stock. 

Costain is 150 years old and was started by a carpenter in Liverpool as a house builder. Now Costain delivers major construction and infrastructure projects across the UK and beyond. With over 4,000 people employed across the UK, Costain believes that the strength of the company is built on its employees, from the ground up – through apprentices to graduates. 

Dŵr Cymru Welsh Water is the sixth largest of ten water and sewerage companies in the UK. Welsh Water provides a safe and reliable supply of drinking water along with waste water and sewerage services to over 3 million people living in Wales and some parts of England, covering over 1,000 operational sites.

Alun Griffiths Contractors was founded in 1968, is still privately owned, and is one of Wales’ leading civil engineering firms, delivering infrastructure projects across the country and supporting the economic growth of Wales.

Dŵr Cymru Welsh Water is the sixth largest of ten water and sewerage companies in the UK. Welsh Water provides a safe and reliable supply of drinking water along with waste water and sewerage services to over 3 million people living in Wales and some parts of England, covering over 1,000 operational sites.

Companies House is the executive government agency which incorporates and dissolves limited companies, registers and maintains the information that companies are legally required to supply and makes this information available to the public.

Capital Network Solutions provides outsourced IT services and specialise in cyber security. Being a responsible business is not a top down or bottom up approach at CNS, it is an all-encompassing ethos which is at the heart of everything the company does. 

Amcanu is a small business employing 35 members of staff operating in Burry Port, Carmarthenshire. It specialises in the manufacture of world class attenuation enclosures which in turn help to maintain the optimum performance of pumps and compressors. 

Bouygues UK is a construction company which delivers award-winning development and regeneration projects across both the public and private sectors. By getting on the ground locally early and for a prolonged period of time, Bouygues successfully develops local expertise helping them deliver projects that work with communities and organisations.

EcoVigour is an environmental management contractor, working across Wales and the West of England. With experience ecological surveys, landscaping and groundworks EcoVigour provides multitude of services to clients in-house.

Mott MacDonald is a management, engineering and development consultancy which designs infrastructure solutions ranging from flood defences, bridges, different kinds of buildings and foundations. As an employee-owned business staff are given a unique role in the approach taken to working with communities on each project that the company delivers. 

Moneypenny, headquartered in Wrexham, is one of the UK’s largest telephone answering / outsourced switchboard services, helping more companies than many other provides efficiently manage their telephony with customers and clients. 

Dr Zigs Extraordinary Bubbles is a family-owned micro business that manufacturers sustainable giant bubble toys and mixes and performs at events and has recently diversified into an on-site Bubble Barn (shop) and Café. 

Wales & West Utilities (WWU) doesn’t sell gas; it uses its extensive network of pipes to transport gas to homes and businesses throughout Wales and the south west of England.  It responds to gas emergencies, and invests £2m every day across the network, connecting new properties and replacing old metal pipes with new long lasting plastic ones. 

Rhondda Housing Association (RHA) is a 37-year old not-for-profit social landlord that manages over 1,700 homes, provides housing support for vulnerable tenants and works to alleviate poverty in communities across Rhondda Cynon Taf. 

IKEA Cardiff is the only Wales branch of IKEA, a home furnishing retailer committed to creating a better everyday life for as many people as possible. 

Principality Building Society is the largest building society in Wales, with over 70 branches in every community in Wales and long-standing relationships and connections with Welsh rugby, the National Eisteddfod, the Royal Welsh Show and numerous community / charity groups across Wales. 

Principality Building Society is the largest building society in Wales, with over 70 branches in every community in Wales and long-standing relationships and connections with Welsh rugby, the National Eisteddfod, the Royal Welsh Show and numerous community / charity groups across Wales. 

Princes Gate Spring Water is a bottled water manufacturer based in Pembrokeshire, West Wales. Manufacturing still, sparkling and flavoured water in a variety of pack sizes, Princes Gate has successful listings across supermarkets and convenience stores across the UK.

In prison it can feel like you’ve destroyed any chance of getting a job when you’re released. For Lucy, an employability workshop with Ricoh while she was finishing her sentence dramatically changed her prospects.

After becoming a Ban the Box employer, Ricoh has followed in the footsteps of other Reducing Reoffending through Employment Network members to open a Digital Training Academy at HMP Onley.

Building on their commitment to Ban the Box, international construction and support services group Interserve is supporting young offenders to gain employment on their release from HMP Brinsford through a Facilities Management Academy.

An image of people building the globe

The Building a Better World Supplement available on easyJet flights throughout April.

A couple clasp hands while looking at each other

The benefits of matching Business Mentors with arts and cultural organisations are multiple​. Read about differnt cultural organisations' experiences

Blakemore logo

In 2015 AF Blakemore completed BITC’s CR Index on a private basis as a baseline assessment around its responsible business activities and performance. The CR Index was used as a management tool to further integrate responsible business into all parts of the organisation.

In a world of cloud-based computing, businesses are increasingly looking to harness big data as a means of gaining more information to better serve their customers. As a result, industry experts cite data analytics as one of the fastest growing career fields, and predict that businesses will need to hire at least 200,000 data analysts by 2018. One of the applications of data analytics is in the area of cyber-security.

Fujitsu has a long-standing affiliation with the UK armed forces, having supplied ICT products and services to the Ministry of Defence (MOD) for over 50 years. Whilst their Defence & National Security arm is seen as a natural fit for Service leavers with an IT background, they have introduced initiatives throughout the business to ensure that veterans and reservists can transition into and thrive within a commercial environment.

Veolia: Business in the Community's Responsible Business of the Year 2016

Resource management company Veolia's services benefit the UK population through recycling collection and delivery, water treatment and management, low carbon and renewable heat and electricity, and by providing new materials to industry.

Philippine Long Distance Telephone Company: Winner of the UPS International Disaster Relief Award (Large Company) 2016

By working together with other companies to mobilise private sector resources in the aftermath of a devastating typhoon, the Philippine Long Distance Telephone Company provided vital support to communities and helped to restore markets.

iDT Labs: Winners of the UPS International Disaster Relief Award (Small Company) 2016

iDT Labs developed a hazard payment solution which helped to prevent the collapse of the healthcare system in Sierra Leone during the Ebola crisis and established their reputation in ICT for development.

ArcelorMittal - The Ebola Private Sector Mobilisation Group - Highly Commended

Mining company ArcelorMittal brought the private sector together to fight the Ebola virus in Liberia, mobilising emergency support and building goodwill for their business.

The Manila Water Company: Winners of the Unilever Global Development Award 2016

The Manila Water Company is helping people in poor urban communities to access clean, safe, affordable water, while improving the quality of the water supply and growing a new customer base.

Olam International - Societe d'Exploitation Cotonniere Olam - Highly Commended

Agri-business Olam International has expanded and strengthened their supply chain by offering training, healthcare, and accessible finance to the farming communities they work with.

Whitbread: Winner of the Asda Environmental Leadership Award 2016

Hospitality company Whitbread is tackling climate change and making savings through two new environmentally friendly building projects, the Costa Eco-Pod and the Hub hotel, from Premier Inn.

St Leger Homes of Doncaster: Winners of the Championing an Ageing Workforce Award

St Leger Homes' older workers are supported to retrain and work flexibly so that individuals are not forced out of employment.

NFU Mutual: Winners of the Samworth Brothers Rural Action Award 2016

Thousands of young farmers are learning how to stay safe at work thanks to the Farm Safety Foundation, established by NFU Mutual. Farming is Britain’s most hazardous industry; the charity wants to change that.

Sky: Winners of the Unipart Inspiring Young Talent Award (Large Company) 2016

Starting Out is a Sky Academy initiative that uses TV, creativity and sport to help young people build practical skills and experience. The programme provides over 1,000 work related opportunities for young people each year.  

AmicusHorizon: Winners of the Unipart Inspiring Young Talent Award 2016 (Small Company)

AmicusHorizon is a large housing association which wants to support its residents into work and build stronger communities. Stronger communities house better residents so everybody wins. 

Bolton at Home: Winners of the Employment for Excluded Groups Award

The cycle of long-term unemployment is being broken by Bolton at Home’s employment programme. Tenants are helped into work and are then better able to pay their rents.

Investec: Winners of the 2016 Experian Building Stronger Communities Award in recognition of Sir John Peace

Beyond Business is a social enterprise incubation programme run by specialist bank and asset manager Investec in partnership with the Bromley by Bow Centre. The programme nurtures east London businesses which have a positive social impact. 

JTI UK - The Power of Friendship - Highly Commended

Japan Tobacco International (JTI) is helping tackle loneliness amongst older people, by creating monthly face-to-face tea-party friendship groups for over 75 year olds who live alone.

Glasgow Caledonian University: Winners of the Education Award

11,000 students from some of Glasgow’s most deprived areas have had their aspirations boosted and prospects improved thanks to Glasgow Caledonian University’s Caledonian Club project.

Barclays logo

Barclays has been actively involved in the recruitment of ex-Service personnel for a number of years. It’s Armed Forces Transition, Employment & Resettlement (AFTER) Programme, which was set up in 2010.

Nationwide used a longstanding charity partnership to create a specialist service for customers with cancer, improving its support to vulnerable customers, increasing its reputation and improving employee engagement.

The challenge | What they did | The impact

A partnership between GSK and Save the Children has led to the development of new products, such as chlorhexidine antiseptic gel for cleaning umbilical cords, which are improving child health in the developing world.

The challenge | What they did | The impact

Veolia has gone through transformational change to convert from a waste management company to a resource management company.

The challenge | What they did | The impact

To demonstrate the effectiveness of grid computing, IBM created World Community Grid, allowing humanitarian organisations can use this new technology to carry out research.

The challenge | What they did | The impact

Services company Sodexo formed an innovative partnership with conservation charity WWF to support its Livewell programme, helping encourage businesses and policy-makers to facilitate the adoption of diets which are both healthy and sustainable

The challenge | What they did | The impact

Recognising the risks that alcohol misuse present to the success of its entire industry, HEINEKEN uses its brand to promote moderate drinking to push shifts in consumer attitudes and behaviour.

The challenge | What they did | The impact

Jaguar has created a vehicle that combines a low-cost of ownership and reduced CO2 emissions with a great driving experience. 

The challenge | What they did | The impact

Mining and minerals company Anglo American has introduced recycled platinum to its supply chain, giving customers the best of both worlds - security of supply and ethical sourcing credits.

The challenge | What they did | The impact

Danone Nutricia created a valuable guide to weaning, making its leading Cow & Gate brand more relevant to its consumers, and helping parents navigate a tricky time in their babies' lives.

The challenge | What they did | The impact

M&S is working to weave social and environmental benefits into all of its products over time.  It's what M&S customers expect, and it's an opportunity to grow market share and develop better ways to do business.

The challenge | What they did | The impact

Wales & West Utilities - Wales Responsible Large Business of the Year

Every day Wales & West Utilities does its very best to keep 7.5 million customers safe and warm, with a gas network they can rely on and a level of service they can trust. 

Dr Zig's Extraordinary Bubbles - children playing with bubbles

Using innovation and ethical business practices, Dr Zigs has turned bubbles into profit. Constantly updating its products and manufacturing process, the firm is changing the world, one bubble at a time.

Dragon LNG - The Darwin Centre Experience

The Dragon LNG Darwin Experience (DLNGDE) uses field trips and hands-on activities to engage pupils, particularly those from deprived backgrounds, in technology-related career paths.

GE Aviation Wales' apprentices and staff in front of an engine

GE Aviation Wales offers apprenticeships in both engineering and business administration. The programmes provide excellent opportunities for young people and guarantees talent for the future of the engineering industry.

Girls taking part in GE Aviation's Maths Mentoring Programme

GE Aviation Wales is working with two local schools to provide mentoring support for pupils who are in danger of failing GCSE maths. The jet engineering firm is proving that maths doesn’t have to be rocket science.

Halen Mon Anglesey Sea Salt - Winner, Dwr Cymru Environmental Leadership Award

Halen Môn has moved into a purpose-built new saltcote (salt factory) on the Isle of Anglesey. With built-in cost savings, the world famous sea salt is now more efficient to produce than ever before.

Admiral Group - Ministry of Health

Financial services company Admiral has launched a programme, Ministry of Health, which aims to create an overall welfare structure for the business by pulling together different aspects of support for staff.

Business in the Community Scotland winner

Rabbie's is an SME which continues to place environmental sustainability at the heart of its business, and which takes a holistic approach to responsible business; fostering partnerships with like-minded companies, seeking to influence others and spreading sustainable values across the country.

Business in the Community Scotland winner

LifeScan Scotland is a committed builder of community partnerships with a focus on allowing employee volunteering without limitation of time. The company’s approach encourages every employee to volunteer, with akk the positives of benefiting both the local community and workforce.

Business in the Community Scotland winner

Clydesdale Bank's dedicated team gave their skills, talent and enthusiasm and made an immediate difference to the charity they worked with, allowing the charity to focus on improving the lives of vulnerable children and young people.

Business in the Community Scotland winner

Backed by a hugely supportive employer, Douglas has a tireless appetite for getting stuck in to all sorts of projects, and in doing so has inspired others and made a real difference to communities.

Business in the Community Scotland winner

Business in the Community Scotland’s Large Company of the Year clearly demonstrated to the judges a diverse, well-rounded and practical approach to responsible business that is embedded in all of its day-to-day operations and tailored for the local communities in which it serves

Awards winner

Michelin has a multifaceted approach to employability that is centred around enhancing skills in the local community to create opportunities for all, raising aspirations and improving people’s quality of life.

Business in the Community Scotland winner

A leader which seeks to inspire and influence policy makers locally and globally in developing sustainability across the construction industry and beyond, Kirsty Maguire Architect Ltd proves that great design can go hand-in-hand with environmental sustainability.  

Adnams logo

Established in 1872, Adnams is a UK brewer, hotelier and wine merchant, who hold their values at the heart of their business and are committed to making sure that their impact on society is a positive one.

Hermes Investment Management

Hermes Investment Management aim to deliver excellent returns responsibly. The company has created a pledge to always put clients first, and act responsibly and transparently. Taken initially by every member of the Hermes Executive and Management Committees, the pledge is being rolled out to all Hermes staff and has already been signed by over 75% of staff.

State Street Corporation: Mentoring programme with Walworth Academy

Financial services company State Street Corporation are working to incorporate key elements of corporate responsibility across their business strategy, through solid governance, strong reporting, operational excellence, and a focus on workforce diversity and engagement.

EDF Energy: HPC Conference

EDF Energy is one of the UK’s largest energy companies and the largest producer of low carbon electricity, producing around one-fifth of the nation's electricity from its nuclear power stations, wind farms, coal and gas power stations and combined heat and power plants.

WSP | Parson Brinckerhoff - Future Ready: A landscaped area

WSP | Parsons is making sure that its building and infrastructure projects are future fit and sustainable through research into environmental, economic and social trends.

JPA Furniture - a notebook recycled from a chair

John Pulsford Associates Limited (JPA) is reducing waste and making savings by offering furniture repair and recycling services.

National Grid - Natural Grid: A National Grid employee looking through binoculars

National Grid is working with local partners to transform the way they manage their landholdings, improving biodiversity and conservation as well as adding value to their business.

Elan Hair Design: The salon

Élan Hair Design transformed their salon into an award-winning eco-friendly business by investing in new technologies and devising new waste management systems.

Veolia - Resourcing the World: A man standing next to a pipe

Veolia is tackling resource scarcity and climate change by challenging its staff to develop innovative products which reuse materials while opening up new revenue streams.

Xylem Inc. -  Xylem Watermark

Through innovation and strong partnership Xylem Inc. have delivered clean water and sanitation to people affected by disasters worldwide, and helped them to mitigate future disaster risks.

InterContinental Hotels Group - IHG® Shelter in a Storm

The InterContinental Hotels Group mobilises the full resources of its hotels around the world to support communities, guests and employees in areas affected by disasters.

Smart e-Money, Inc. together with Voyager Innovations, Inc - Mobile Cash Transfer Program

Smart e-Money Inc. provided a way for typhoon survivors to access critical aid payments using mobile technology, giving many their first chance to access formal banking services.

Whitbread - Investing in Skills and Employment: Participants talking together

WISE is a ground-breaking programme that educates, engages and employs young people, often from disadvantaged backgrounds, and supports them into the world of work. Run by Whitbread, it provides opportunities in the hospitality sector.

Amey - working with the Duke of Edinburgh Awards: A young lad doing some gardening

More than 400 young people from disadvantaged backgrounds have been recruited onto the life changing Duke of Edinburgh (DofE) awards programme by Amey, which provides public and regulated services across Britain. 

PwC - Schools Engagement and Recruitment strategy: a group of students

Thanks to consultantcy PwC’s school engagement strategy, almost 6,000 young people, many from disadvantaged backgrounds, have been given the skills and confidence they need to find work.

Pollinate Energy - Pollinate Energy Business Model

By installing solar lamps, stoves, and water filters Pollinate Energy is delivering safe, green, affordable electricity to urban communities in India and growing its business at the same time.

Primark - Sustainable Cotton Programme

As part of Primark's aim to use only sustainably produced cotton the company is training farmers in India to adopt more sustainable methods, enabling them to increase their income while reducing fertiliser and pesticide use.

GEEL Medical Services - Delivering Dignity through Healthcare

By taking healthcare into the community GEEL Medical Services is working to reduce the maternal mortality rate in rural Uganda and helping girls delay motherhood.

GSK (GlaxoSmithKline Plc) – GSK and Save the Children partnership. Credit: Allan Gichigi/ Save the Children

GSK and Save the Children have reached 1.3 million children across 37 countries with lifesaving medical interventions since the launch of their global partnership in 2013.Working as equal partners, the collaboration is bringing both organisations new insights and opportunities for innovation.

IBM Summer School for Computing Subject Leaders

Through a programme of Summer Schools run by computing giant IBM, 1,000 teachers have developed their computing skills, enabling them to improve the teaching of the new computing curriculum for 30,000 primary school pupils. The project aims to create the next generation of computing professionals.

Children learning about science through EDF Energy's Big Energy Project

EDF Energy’s Big Energy Project has shown students, teachers and the wider public how to reduce their energy consumption and save money. The project also teaches valuable employment skills.

Ford of Britain and Robert Clack School Partnership

Pupils aged 11-18 in one of the poorest areas of the UK are receiving practical and financial support thanks to a partnership between car maker Ford and Robert Clack School.

Children with a mentor from the Rothschild Schools Partnership

Children from one of Britain’s poorest areas are improving their prospects of finding work thanks to a partnership between investment bank Rothschild and schools in deprived East London schools.

Children learning about science and engineering through Siemens' Curiosity Project

Siemens integrated programme aims to inspire the next generation of engineers. The Curiosity Project is playing a role in nurturing the five million new STEM graduates the UK will need in coming years.

H Weston & Sons - Grow our own: The Weston workforce outside their cider making buildings

Local farmers are being encouraged to grow more apples and pears as part of H. Weston & Sons’ Grow Our Own project which aims to secure a sustainable high quality supply for the company's ciders.

Skipton Building Society - for the life ahead: Information point about the Skipton Building Society's Retirement Index

Skipton Building Society has launched initiatives to contribute to the wider social debate around the often confusing world of retirement, drive awareness of the issues and be a strong and positive force for change.

Barclays Bank - Barclays Multigenerational Programme

Barclays has brought greater diversity to their workforce, gained insight into their older customer base, and created new opportunities for older workers through apprenticeships, flexible working, role models and digital skills champions.

Steelite International - Age friendly culture: A Steelite employee at work

Steelite International's diverse workforce ensures that vital skills are handed down from one generation to the next.

Community investment - five petals

Since achieving CommunityMark recognition in 2013, Wates Group has launched its long-term framework for sustainability, Reshaping Tomorrow. One of the pillars of this strategy, Tomorrow’s Communities, focuses on working in partnership to unlock potential and leave a lasting legacy in the communities in which Wates works.

Community investment - five petals

London Stansted Airport has a strong and comprehensive model for engaging with local and regional stakeholders in order to understand and address community needs.

Community investment - five petals

Linklaters’ global community investment programme seeks to ensure that all members of staff are acting as trusted advisers, valued colleagues, engaged professionals, and good neighbours. The firm has demonstrated a sound global strategy which provides a framework for its global community investment activities, while also being flexible enough to work with local communities to address local issues.

Specialist insurer Ecclesiastical, a commercial organisation with a charitable purpose, has embedded its community investment strategy within the organisation’s work. It has achieved high levels of staff engagement, supporting support a culture of responsibility and engagement in-line with its business strategy.

FDM Group is a global professional service provider with a focus on IT. They launched their Ex-Forces Programme in the UK in 2014, helping veterans bridge the gap between the military and commerical world.

BT Openreach

BT has also been a long-standing employer of choice for ex-armed forces personnel and has capitalised on the skills that these individuals bring to its business. 

Carillion have been one of the Business Connector programme’s most significant seconding organisations. Since joining the programme in 2011, they have seconded eight of their talented employees to work in local communities of greatest need in England.

Responsible Business Awards 2016 - Shortlisted

By investing in renewable energy the Lanchester Group has become a carbon minus company and made itself an appealing choice for consumers concerned about environmental impact.

Responsible Business Awards 2016 - Shortlisted

NH Hotel Group is a major business hotel chain, operating almost 400 hotels in 29 countries across Europe, America and Africa. The Group has integrated its corporate responsibility commitments into every part of the business.

Responsible Business Awards 2016 - Shortlisted

Nationwide is the world’s largest building society, with over 15 million customers, 17,000 employees and 700 branches in the UK. The company believes that by focusing on doing the right thing for customers and operating with fairness, honesty and transparency, a business can succeed.

Responsible Business Awards 2016 - Shortlisted

ACT Training is one of the largest work based learning providers in Wales. It delivers apprenticeships and traineeships to over 6,500 learners every year across Wales through its six skills centres.

Responsible Business Awards 2016 - Shortlisted

The Wales & West Utilities pilot project will model and map how flooding will look in the future. This will help protect properties and communities by outlining the growth of floodplains and increasing flood depth.

An image of people shaking hands

This report, produced by Business in the Community, supported by Santander, provides a number of case studies, demonstrating the business case for large businesses supporting SMEs.

Image of an organic corporation

This report focuses on the Responsible Business Awards and how companies are using responsible business to address key issues.

Ballater Fire Station before the fire

Sadly, in the early hours of the morning of 12 May, a fire destroyed the Old Royal Station in Ballater which housed a museum, café, photography business and an Information Centre. The fire at Ballater Old Royal Station provided a clear example of the need for BERG help.

Fujitsu - Responsible Business of the Year 2015

Fujitsu is a leading information and communication technology company, offering a full range of technology products, solutions and services.  It integrates critical world issues into all of its strategic planning, and aims to use its passion for ICT to be an architect of the future, helping the planet get ready for 9 billion people.

Central England Co-operative - SENse to Aspire: A young person on a work placement at a Co-operative store

Through a partnership with a school for special educational needs (SEN) students, Central England Co-operative (CEC) offered young people the opportunity for meaningful work experience placements and a better chance of finding a job.

JTI attained the CommunityMark in recognition of its strategic approach to identifying social need. This approach is complemented, and brought to life, by exceptional employee involvement which includes employee committees which engage with local partners, skills based volunteering and additional fundraising.

KPMG has chosen to focus its support where its key strengths and resources can have the most effect. In 2014, it supported over 12,000 young people through programmes such as Work Ready and Teach First Career Insight sessions. KPMG has also committed to improve access into accountancy for young people from socially deprived backgrounds.

Community impact is intrinsically linked to Camelot UK Lotteries’ core business, with The National Lottery generating, on average, over £34 million a week for good causes across the UK. Camelot’s community engagement strategy focuses on responsible play and social inclusion, as well as local employability-focused projects around its HQ in Watford.

Nationwide has very clear goals for 2017, building its strategy around issues relevant to its business, employees and members. This ensures its community investment is focused, thoroughly embedded and embraced across the business, and ultimately delivers the greatest impact.

Marks & Spencer’s community investment strategy spans the breadth of the business as well as working at individual store level. Each of their activities is characterized by strong partnerships, inputs and outcomes, allowing for an wide array of ways employees, customers and supply chain partners can be involved.

PwC’s community strategy covers Education, Employability, Environment and Social Enterprise and links to the firm's professional skills and core competencies. PwC's five-year strategy focuses on maximising the business and social impact of its activities, with clear targets for the future.

npower’s community investment strategy targets the most vulnerable and those who are most important to the business. The company is acting above legal obligations, driving forward best practices in the industry, and involving long-term community partners and employees at every level to devise the strategy. 

Zurich Insurance UK, working with the company's charitable arm the Zurich Community Trust, has demonstrated application of the five principles of good community investment through their robust systems of delivering and measuring impact, partnerships and engagement of key stakeholders. 

Boots UK has demonstrated a long-term, high-level commitment to community investment that represents best practice and brings real community and business benefits.In April 2011, they were awarded the prestigious CommunityMark national standard of excellence.

 

Magpie Dance Company

We caught up with ArtsForward Pilot Cultural Participant Magpie Dance to discuss their ArtsFoward experience so far

The only company to be assessed on its entire global operations in 2011, the financial services provider has demonstrated how community investment is integrated across its business to deliver long-term benefit for communities.

In 2008, Anglo American identified the need to effectively engage and integrate its supply chain to drive sustainable development.

They focused on a series of areas, including increasing workplace safety, upholding human rights within the supply chain and protecting worker rights.

This was the start of a journey which sought to inspire broader social change through driving influence with suppliers.

Anglo American were driven by a very simple vision: its entire supply chain embracing and sharing its commitment to sustainable development.

Leatherhead Hub intervention

In May 2011, Wates led a Seeing is Believing visit in North Leatherhead, to help senior business representatives understand the challenges faced by young people and families in deprived local communities; communities which co-exist next to some of the wealthiest areas in the South East.

UBS partnership with the Bridge Academy Hackney

By creating and supporting the Bridge Academy in Hackney, UBS is raising attainment among disadvantaged children, increasing staff pride and building the company’s reputation.

Pinsent Masons mentor at St Matthew's Primary School

Pinsent Masons’ partnership with St Matthew’s Primary School in Birmingham has helped raise academic standards and improve children’s confidence, while supporting staff training and development.

British Gas has successfully achieved the CommunityMark. The company is recognised for its strategic approach to managing community investment, and long-term commitment to transforming its business and in so doing, positively transform its communities. The company has worked in partnership with a range of community organisations such as Citizens Advice Bureau and National Energy Action and has used its own expertise to tackle key social issues that are relevant to its business including fuel poverty and improving energy efficiency.

Located in the heart of England, award winning East Midlands Airport connects 4.5 million passengers with the world serving more than 90 destinations. As the UK’s primary pure freight airport they are home to leading airfreight and are a major air hub for the Royal Mail.  East Midlands Airport is the first airport to achieve the CommunityMark.