Capital Network Solutions - making the right choices

The Welsh Government Responsible Small Business of the Year Award, Shortlisted 2016

Capital Network Solutions is a values-led cybersecurity and network business operating in South Wales. It promotes as well as embraces the solution it sells and puts making the right choice at the heart of its decision making.

Good for business

  • Implementing flexible working and a range of other employee benefits has helped to increase employee retention rates and dramatically reduce absenteeism to well below the UK averages.
  • Through improved stakeholder relationships and public profile, CNS has increased its new business referral rate and retained more existing customers for longer.

Good for society

  • By enabling flexible working across the business and embracing the solutions it sells, CNS employees are achieving a much healthier and productive work-life balance.
  • CNS actively works with organisations to develop and implement Energy Management Policies. It advocates and adopts energy saving technology solutions within its designs and proposals.

Capital Network Solutions logos

Capital Network Solutions (CNS) believes being a responsible business doesn’t mean following a ‘top down’ or ‘bottom up’ model, it’s an all-encompassing ethos which the firm has put at the heart of everything it does.

The company values were identified and agreed by all employees four years ago and these are now embedded into how CNS does business with employees, customers and suppliers.

Flexible working allows staff to work from home or at unconventional times. This flexibility has been shown to improve staff retention and efficiency.

In October 2014 the Government endorsed new Cyber Essentials and Cyber Essentials Plus Certifications, for organisations to protect themselves against cybercrime. CNS was one of the first companies within the UK to become a certification body. It is estimated charities lose £1.65 Billion per year through cyber fraud and the CNS Board made the strategic decision to offer the Cyber Essentials Plus certification to charity customers as a loss leader.

All of the firm’s charity customers accepted the offer and 100% achieved the Cyber Essentials Plus Certification, which shows a business owner has been trained in dealing with cyber-attacks.

What Capital Network Solutions' Managing Director said:


“I am delighted to give my support to our bid to be recognised as a Responsible Small Business. Through the continual efforts of my team and our positive approach, it is rewarding to see how our actions have made such a difference to the lives of others. From volunteering, being involved in charity events and thinking more about how our actions and behaviours affect others has not only helped to increase our profile as a business, but I have seen my staff gain so much satisfaction and have developed both personally and professionally as a result of thinking differently.” - Sarah Edwards, Managing Director, Capital Network Solutions


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