LSI Architects LLP - Santander Responsible Small Business Award

Santander Responsible Small Business Award 2014 - Big Tick, Shortlisted, Reaccredited, 2015, 2016.

LSI Architects designs environmentally sustainable buildings, supports community projects and develops the skills of its employees – enabling the business to grow and win dozens of industry awards.

Social impacts

  • Making a positive impact on the local community through pro-bono projects, employment opportunities and community and charity initiatives.
  • Building a place of work that is fulfilling for its employees and is committed to both personal and professional development.
  • Educating and leading peers, clients and our communities in the principles of sustainable design, resulting in a change of approach for the future.

Business impacts

  • Helping the practice achieve team growth, happy employees and on-going staff retention.
  • Increasing brand awareness, leading to new business opportunities.
  • Winning sustainability awards for design work that show LSI Architects is a leader in this field, providing increased marketing opportunities.

LSI Architects

It’s a wonderful thing to look back and see the intertwining benefits that emerged along that journey – both social and business. What has resulted is a set of business values that we’re very proud of.

- Ben Goode,
Partner, LSI Architects
The core values of LSI are excellence in design, environmentally sustainable development and high quality service. As a firm of architects, LSI has a direct influence on the physical environment. It strives to deliver the best examples of sustainable design and responsible business practice and has won 56 industry awards for sustainable projects.

The firm’s passion to reduce the impact its designs make filters into every business decision. Currently, 82% of its goods and services are procured locally. It also uses energy-efficient travel initiatives, avoids non-sustainable resources and holds regular staff training in the environmental benefits of new products and technology.

The business has achieved the CommunityMark standard and, in 2013, allocated 4.5% of its total time to community projects. In the last 12 months it has raised more than £10,000 for national and local charities and has invested £217,000 in community projects. These include buildings for Tracks Autism in Stevenage and the Sue Lambert Trust in Norwich.

LSI invests heavily in training and developing its staff. Half of its current team of architects qualified while at LSI and it has supported 25% of employees to undertake day release education. As a result, the firm is successful in attracting new staff and retaining existing talent. Nearly 60% employees have been with LSI for more than four years and 30% for more than eight years.

Undertaking community projects and pro-bono work has a positive effect on the well-being of staff – with 75% of employees saying that community commitments are important to them and 67% saying that this is a reason why they stay with the firm.

“15 years ago, a new generation of partners moved to the practice, bringing a 'team-player' attitude and desire to establish networks through engagement in the community and excellence in sustainability. This developed naturally into taking on pro-bono responsibilities. We had aspirations to grow. However, to attract the best talent to Norfolk, we wanted to showcase how our approach to community and team was different.

“It’s a wonderful thing to look back and see the intertwining benefits that emerged along that journey – both social and business. What has resulted is a set of business values that we’re very proud of.”

Ben Goode, Partner, LSI Architects.

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