RCT Homes - Our plan your future

Welsh Government Responsible Business Award, Big Tick, Winner 2014, Reaccredited 2015, 2016.

RCT Homes tackles a broad range of issues facing their tenants, ensuring they go above and beyond expectations to make a difference to their tenants, employees and suppliers.

Social impacts

  • 1,500 training/placement opportunities have been created across a range of programmes, with 82% of trainees being RCT Homes residents.
  • More than 1,100 households have been engaged in financial literacy programmes.
  • More than 1,000 tenants have been supported with literacy skills through the Ziggie’s programme, supported by over 50 volunteers.
  • The installation of energy saving features in over 2,700 homes has saved tenants £1.5mn in fuel bills
  • Suppliers have been engaged in tackling issues faced by communities and have improved their responsible business practices.
  • Secured match funding of over £220k to support the continued regeneration of communities.

Business impacts

  • 83% of staff feel good about the company's community work and 88% feel pride in the outcomes for local communities.
  • Implemented employee volunteering, with uptake by 76% of staff, as a cost effective skills development and motivation tool and decreased staff turnover year on year.
  • Developed strategic partnerships that add value to the business, supply chain and community.
  • Enhanced the organisation’s brand value and reputation as a leader.

Our tenants want to see local young people working on their homes; our contractors want to have a positive impact on the environment; their suppliers want to offer opportunities for young people. By working in partnership and really engaging with the communities we serve, we have found we can achieve all that while still delivering cost effective services.

- Andrew Lycett,
Chief Executive at RCT Homes Group
RCT Homes is a registered social landlord, created in 2007 following the transfer of Rhondda Cynon Taf County Borough Council’s housing stock. RCT Homes focuses on delivering housing-led regeneration and is committed to investing in the local communities that it serves.

Their responsible business programme, Our plan your future, truly embeds responsible business practices into the whole business and demonstrates that a commitment to supporting the economic regeneration of local communities is at the heart of everything the company does.

The programme tackles a broad range of issues faced by RCT Homes tenants every day, including fuel poverty, digital exclusion, financial exclusion, unemployment, low skills levels and poor literacy. The massive scope of the programme is supported by significant time and resource investment, with a commitment from senior management and practical action ensuring the company goes well above and beyond statutory requirements.

Volunteering is very well developed within the business and is a recognised engagement, development and motivational tool. RCT Homes has increased the rate of volunteering by 76% and generated staff buy in for it.

One of RCT Homes’ key successes has been the innovative engagement of suppliers in aspects of the responsible business programme from volunteering on community projects to supporting work placement opportunities.  One notable example is partnership working with Quicksons, which has been helped to establish its own volunteering programme by RCT Homes.

RCT Homes has also shared best practice by engaging all supply chain partners in a ‘Your Marketplace’ event to introduce suppliers to responsible business.

Watch a video about RCT Homes' work.

Environmental sustainability is also high on the agenda with a green team driving continued progress. Significant investment in over 2,700 properties has saved tenants £1.5mn in fuel bills. Each property treated will now save on average of 230 tonnes of carbon in its lifetime.

Recognition for RCT Homes' efforts has come in the form of a number of industry Awards, and the Community Benefits Award at the Wales National Procurement Awards. The company's many community initiatives with local companies have also created positive publicity and reputational benefits, not just for RCT Homes but for its many partners and suppliers.

"By breaking down some of the barriers between customer and client and between contractor and supplier, we have found we all actually want to work towards the same goals. Our tenants want to see local young people working on their homes; our contractors want to have a positive impact on the environment; their suppliers want to offer opportunities for young people. By working in partnership and really engaging with the communities we serve, we have found we can achieve all that while still delivering cost effective services." Andrew Lycett, Chief Executive at RCT Homes Group

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