DRIVERS case study: The impact of coaching on disadvantaged job seekers’ efforts to gain and sustain employment

Job seekers on our Ready for Work programme are almost four times as likely to find work if they have a job coach (in addition to support from their Ready for Work Manager) than those that don't.

Ready for Work supports some of society’s most disadvantaged people to enter employment. Participants are offered training and work placements, and many receive one-to-one support from a job coach to help them with their journey into work.

The research found that for participants under the age of 25 this figure significantly increases, with access to a job coach making them more than 7 times more likely to find work. What’s more, the findings indicate that clients supported by a job coach are more likely sustain employment over a longer period of time.

Contrastingly, interviews with Ready for Work Managers and their former programme participants (who are now in work) were more mixed about the value of coaching. Effective matching processes and individual styles and preferences played a key part in the success of the relationships, according to them.

Participants particularly valued the personalised support provided by the Ready for Work Managers, which contributed to the participants’ success at work.

This is the first major quantitative study of job coaching, involving analysis of data relating to approx 2,500 Ready for Work participants over a four year period.

The research was carried out in partnership with academics from the University of Dusseldorf and forms part of a major-pan European study into the main social ‘drivers’ that influence an individual’s health. Download the Employers Briefing to read a summary of the research and what it means for employers.