Longlisted for a Business in the Community Responsible Business Award.
ENGIE focuses on innovation to empower customers on their decarbonisation journey
Action and Impact
ENGIE has focused for a number of years on de-carbonising its business. It has done this by divesting from fossil fuel power generation and investing in renewables and developing energy efficiency projects. This energy company has now turned its attention to developing its services business. Specifically, it wants to make better use of digital technology to not only further find ways of reducing its own carbon, but also that of its customers.
“Now more than ever we must dare to lead the way in pioneering technologies that will benefit the cities and communities we serve around the world,” says chief executive Wilfrid Petrie. “It’s very important for us to be able to find new solutions – from both inside ENGIE and the innovation ecosystem.“
The business has identified opportunities to empower and educate its customers about patterns of behaviour in their workspace in relation to energy usage so they can make better decisions.
For example, in 2017 ENGIE piloted a new approach to Building Information Modelling (BIM) with its customer The British Library. It is a project that enables the Library to create incremental value by providing structured data on the back of BIM and visualise this data through a dashboard.
The last 18 months have also seen ENGIE partner with Kings College London to develop an app that keeps staff and clients informed about local air quality.