Responsible Business of the Year: Lloyds Banking Group

Longlisted for a Business in the Community Responsible Business Award 2018 

Action and Impact

Lloyds Banking Group has a very clear purpose: To help Britain prosper.

It is something the business has been doing for the last 250 years and today has 27 million customers using its financial products and services. Today, its Helping Britain Prosper Plan focuses on the areas it believes the company can make the biggest difference. This includes 22 specific targets designed to tackle some of the social and economic issues that matter most to Britain, and its people, businesses and communities. For example, there are targets attached to sorting out Britain’s housing needs, helping people to save for their future, supporting start-ups, building digital skills, and tackling disadvantage through four independent charitable foundations. In fact, since 2014, the group has given £72 million to a range of foundations.

Elsewhere, £530 million in lending has been made to support energy efficient commercial real estate developments, there has been a 5% increase in the number of roles held by senior women since 2014 (from 29% to 34%) and the company’s carbon emissions have fallen by 14% since 2016.

“Our Plan captures the commitments we’re making to help the country economically and socially, which as a UK focused retail and commercial bank we are uniquely placed to do,” says group chief executive, António Horta-Osório.