How JLL is testing circular office innovations across its organisation

The construction sector and commercial property occupiers are resource-hungry and responsible for 64% of all waste generated in the UK. JLL, sees itself as having an important role in influencing at scale circular economy in the built environment.

The investment management company is at the start of its circular economy journey. Its ambition, to be achieved by 2020, is to support the UK’s transition to a circular economy through its services, workforces and its public affairs activities. That target is shaping its focus and energies.

Walking the talk
Firstly, JLL wants to look at its own workplaces to test circular innovations. That is one of the key reasons why it has become signatories to Business in the Community’s Circular Office campaign – to share its success stories, learn from others and to collaborate on shared opportunities. Initiatives already implemented across JLL’s estate include:

  • Deploying compostable cups and cutlery across UK facilities and via on-site cafeterias, saving over 1.5 million single use plastic items
  • Launching a Keep Cup programme where JLL subsidise the purchase of the cup and subsequent coffee purchases
  • Bio bean coffee recycling across two main JLL sites (more than 2500 kg of coffee beans recycled in the head office per annum) 
  • Repurposing or recycling all of JLL UK’s IT waste
  • Staff awareness campaigns focusing on reducing printing saving 10million pages per year
  • Targeting Zero Waste to Landfill and 100% green electricity by 2020 across its operations

Influencing clients
JLL’s big opportunity to catalyse change at scale comes through its client work. Globally, it manages 400 million square metres of buildings on its clients’ behalf and it advised on the construction or refurbishment of 42,500 projects. This is a chance for the organisation to start integrating circular economy thinking into its services and draw from innovative work it already does with its leading clients:

JLL manage properties on Regent Street in London for The Crown Estate, who aim to remove all waste from their business by 2030. JLL delivered the refurbishment of 216m2 office space in Regent Street where the circular economy was at the heart of the project. JLL specified a full suite of remanufactured and refurbished furniture and equipment for the entire office and meeting room areas.
The Regent Street team is also launching a range of products manufactured from Regent Street waste, including photo-copier paper, notepads, pens and pencils.

Planning the future
Finally, JLL plans to embed circular economy into its new London office, from its development, to the fit-out, to its day-to-day operations. The ambition for JLL is to lead by example and be a truly sustainable workplace, which will serve as a showcase for JLL’s sustainability expertise. Its new office will significantly enhance staff wellbeing, inclusion and our community impact, and it will act as a learning lab in the UK’s transition to a low carbon, circular and restorative economy.