Thanks for visiting BITC! Our website is currently under development and we'd love to hear your thoughts and suggestions – please let us know what you think here.


Sustainability Knowledge Swap, Capgemini

On 24 January 2014 Capgemini hosted a Business in the Community Sustainability Knowledge Swap. This event featured a mix of round table discussions and networking opportunities led by companies demonstrating best practice solutions to sustainability issues including carbon management, reducing your water footprint, engaging suppliers, closed loop business models and many more.

The event highlighted some of the challenges that business are facing today including the need for leadership from the board to address these issues and the need to involve all stakeholders and highlight the business case to drive sustainability throughout the business. It offered the opportunity to address these challenges collaboratively, peer to peer and to take these actions back to the business in order to drive change.

It was a pleasure for Capgemini to welcome 40 fellow Sustainability managers to our London office to share their collective knowledge and expertise on a number of key sustainability topics. We always welcome the opportunity to collaborate on sustainability and it was great to have such a wealth of experience together for a whole morning.

- James Robey,
Capgemini UK and Group Sustainability Director

The roundtable discussions covered some of the most current issues businesses are trying to address to embed environmental sustainability into their business operations:

Carbon Management: Measuring and reducing your organisation’s carbon footprint

Communicating Sustainability: Effective communications around Sustainability

Engaging Suppliers: Building a responsible and sustainable supply chain

Renewable Energy Solutions: Maximising revenues from your properties

Last Drop: Reducing your organisations water footprint

TravelWell: Engaging employees in sustainable business travel

Office Energy Efficiency: Simple steps to major savings

Innovation in the Supply Chain: how to motivate and incentives suppliers

Changing the linear model: Taking steps towards a closed loop business model

Session Details


Carbon Management - Aphra Morrison, Sustainability Reporting Analyst, Capgemini UK

This session led by Aphra Morrison covered Cagemini UK's progress to measure and reduce their carbon emissions. Capgemini UK have been measuring their carbon footprint since 2008. Focussing particular on emissions from heating, electricity (including back up generation), F-Gas, business travel and waste Capgemini UK have managed to significantly reduce their emissions and eclipse targets. In the last year they have also started integrating water into our carbon reporting. Water is not a significant impact for Capgemini UK but they recognise it is an issue of importance globally and will continue to be so as the impacts of climate change start to be felt. Find out more about Capgemini UK’s carbon management here.

Communicating Sustainability - Brian Doherty, Communications & Change Lead, Capgemini UK

Brian Doherty led the discussion with the focus on Internal Communications, describing the key factors to consider for effective communications. These included, understanding the audience, and therefore what medium of communication would be most productive i.e. intranet, social media, email, posters in meeting rooms etc. Ensuring there is no “Them and Us” divide when communicating, by demonstrating inclusive behaviour. By using multiple channels of communication, you make sure that there is a way to reach all your employees, especially those working offsite, they need the same quality and quantity of communication as the rest of the company. Consider “what’s in it for me?” Think of inventive ways for employees to get involved, eg by creating a quiz with prizes based on content shared throughout the week. And finally, by creating a rallying point for your employees, either on your company values, sustainability or community week, or based on national days of engagement i.e. Cycle to work day. There is no one way to communicate sustainability that reaches every employee, but by using inventive, and varied methods there is a good possibility you will be able to reach most of them.

Engaging Suppliers - Dale Turner, Director of Procurement and Supply Chain, Skanska

Dale Turner led a session on embedding Sustainable Procurement and Supply Chain Sustainability School at Skanska. This discussion covered the importance of support and buy in from senior management, considering environmental and social impacts to build a sustainable supply chain and engaging internal and external stakeholders. Read more about how Skanska are building a responsible and sustainable supply chain.

Renewable Solutions - Etienne Cadestin, Associate, Sustainability & Energy, Knight Frank

Etienne Cadestin led on the key challenges and opportunities of investing in renewable energy including the financial challenge of finding investment and payback periods for landlords and tenants. The discussion explored the benefit of feed-in-tariffs and investing in long term renewable energy solutions and the challenges experience by a wide range of sectors implementing these projects.

Last Drop - Paul Crewe, Head of Sustainability, Energy & Engineering, Sainsbury’s

Paul Crewe, Head of Sustainability, Energy & Engineering at Sainsbury’s led a case study session on the retailer’s new triple zero stores with a focus on water management and how Sainsbury's have reduced the water footprint of new stores. Read more about Sainsbury's progress to reduce its water footprint here.

TravelWell - Roger Peters, Senior Purchasing Manager - Travel & Indirect Procurement, Capgemini UK

As a globalising professional services business, travel is always going to be an essential component for some of Capgemini’s employee working life. Although it is important to recognise the value of face to face meetings, there are many opportunities to cut down on travel, not just because it reduces the environmental impact of the business but also to protect the wellbeing of the staff that can be damaged by the stresses of over travel.

Travel accounts for a substantial proportion of Campemini’s carbon footprint and to address this issue the organisation has introduced Travelwell, an award winning initiative to encourage responsible and sustainable travel. Capgemini encourages employees to take alternative modes of transport through schemes such Cycle to Work or purchase cars with a lower carbon footprint and car share which comes with benefits such as priority car parking space.

One of the key initiatives that Capgemini has introduced through Travelwell is individual quarterly carbon statements that employees receive in their pay slip. The information is pulled from expenses forms and travel booking and condensed into an easy to understand figure. Employees can then track and consider how they may reduce their environmental impact. Find out more about Capgemini UK’s journey to reduce their emissions here.

Office Energy Efficiency - Bethan Richmond, Head of Sustainability Reporting, Capgemini UK

Bethan Richmond covered the areas of greatest impact for Capgemini, energy use and travel. With over 9000 employees in offices and data centres throughout the UK, including often at client sites it is really important to understand the impact that efficiency measures can have for the business. Through working closely with the facilities management team, building management systems have been implemented with instant monitoring. And with individuals trained as energy champions in each building, there have been great savings for the business, e.g. all lights were on the same circuit and have now been altered to LED infrared lights, using voltage optimisation in the offices and data centres, and rolling out of smart metering. With these investments there has been a 38% reduction in emissions of office energy since 2008, which equates to approximately £2million in savings.Read more about Capgemini UK's environmental performance here.

Innovation in the Supply Chain - Tom Smith,  Director of Insights and Planning, SEDEX

Tom Smith, Director of Insight and Planning at  Sedex, hosted the table on Innovation in your Supply Chain. The table discussed the incentives for multi-tier supplier engagement. For some sectors, such as cosmetics, recent regulation upgrades have meant that retailers are having to close the net on their supply chains to reduce their complexity but for others the issues grow the further down the supply chain you go. In most cases the first step is to understand the localities of tier 4 and 5 suppliers, where the issues are often intensified, and to work with local procurement teams to engage at a local level. Sedex is a not for profit membership organisation dedicated to driving improvements in ethical and responsible business practices in global supply chains. Sedex has two main aims: to ease the burden on suppliers facing multiple audits, questionnaires and certifications to drive improvements in the ethical performance of global supply chains. For more information on how they can support your business please visit:

Changing the linear model  - Jo Daniels, Sustainable Communities Manager, Plan A, M&S

Jo Daniels led this sessions on exploring closed loop business models and steps M&S have taken. In 2012, M&S launched its Schwopping programme alongside Oxfam to address the unsustainable ‘take, make, waste’ economic model for consumer goods. The programme is a closed-recycle clothing scheme that aims to either recycle, reuse or re-sell all unwanted clothes donated to Oxfam.  Learn more about the M&S journey towards a closed loop business model here.