Implementation planning

We work closely with members to embed sustainable business strategies into day-to-day operations. This could be through making sure suppliers work to the highest sustainability standards, embedding sustainability key performance indicators into job descriptions and appraisal process, or measuring and monitoring the impact of a particular programme or initiative.

Implementation planning icon - a map opened upHow we can help you:

Developing tools to support decision making

We develop user-friendly tools to support CR Managers and sustainability practitioners’ decision-making processes.   These take into account key responsible business factors that managers need to consider when making their decisions.

Some of the tools recently created for clients include:

  1. Responsible Procurement - Supplier Assessment Tool
    We supported a company in the infrastructure sector in improving the robustness of its tendering process. We provided a strengthened Invitation to Tender (ITT) question set, an assessment tool, and scoring guidance to assess supplier responses.

  2. Stakeholder Engagement Toolkit
    We supported a company in the transport sector to review and identify key issues of concern to stakeholders by developing an engagement toolkit. The toolkit included guidance on how to best interact with their key stakeholder audiences, as well as information on how to effectively prioritise stakeholder engagement and communicate outcomes of discussions.

Training staff and other stakeholders

We also support clients by upskilling people responsible for the implementation of responsible business practice.

We offer a range of courses through our ILM Accredited Training programme in areas such as Marketplace Sustainability, Stakeholder Engagement and Community Investment. Find out more about BITC Training.

We also offer bespoke training that can be used to engage, motivate or educate key stakeholders on what responsible business practice means to their organisation. Some examples of recent projects include:

  • A Board level workshop to create a shared understanding of the business opportunity around sustainability practices for a multinational beverage company,

  • A workshop designed for senior managers to review CR integration in the business for a large energy company,

  • An Introductory workshop on corporate responsibility for Community Champions for a support services and construction company,

  • A responsible supply chain training workshop for a UK-based utilities company.

Defining key performance indicators

We work with companies to develop and review key performance indicators (KPIs) for their responsible business practices. These KPIs are used by businesses for internal and external stakeholder engagement and reporting as well as to ensure that companies are able to effectively measure and manage the impacts of their operations and programmes.

Establishing baselines for responsible business practices

A baseline assessment helps companies to understand how responsible business practise is integrated in the business and identify areas of strength and areas for further improvement. Undertaking a baseline assessment also enables businesses to engage people across the organisation and promote cross-team collaboration.

We undertake baseline assessments through various methods including:

  1. CR Index - Private
    A CR Index - Private is undertaken through the use of the online CR Index survey  (link open to a different window) which has been developed to focus on the key areas of responsible business: Strategy, Governance and Integration and the four pillars: Community, Environment, Workplace and Marketplace. Results are benchmarked against good practice in responsible business management as well as the scores of other companies in the same sector.
    Find out more about the CR Index - Private Process.

  2. CR Index - Global Portfolio
    The CR Index - Global Portfolio is available for companies who are looking to compare how responsible business practice is being managed across regional and subsidiary business units. This assessment utilises the CR Index questionnaire which is undertaken by individual units with results benchmarked against each other as well as the group.
    Find out more about the CR Index - Global Portfolio Process.

  3. Bespoke Baseline Assessment
    We work with companies to develop bespoke baseline assessment frameworks to adapt to their business needs. The methodology for such assessments includes a combination of interviews, workshops and desk research and analysis.