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Policy/Programme Development and Implementation

Section of the competency map featuring Policy/programme development and implementationFor example:

  • Understanding key impacts and making a formal commitment to address them

  • Implementing and co-ordinating programmes across the organisation

What are your Desired Business Outcomes?

  1. A formal commitment to corporate responsibility (CR) by the business

  2. Up to date policies and programmes

  3. Programmes are fully implemented and staff are involved in activity

  4. Well co-ordinated programmes

  5. Develop strong relationships with stakeholders

Select an outcome, and then browse the Knowledge, Behaviours and Resources to help you overcome the associated challenges.

1. A formal commitment to CR by the business

For example, key impact areas are understood and social and environmental impacts are addressed in business policies and processes that show that CR has a business benefit.

Challenges

Knowledge and understanding

  • Establishing ownership of focus areas within the business e.g. where there are departmental overlaps

  • Securing business acceptance of the need to embed CR into business processes

  • Understands the organisational culture and any departmental sub cultures (especially when new to the business)

 Key CR Knowledge icon - head with cogsKey CR Knowledge

Behaviours

Resources

Builds relationships

Change driver

Collaboration

Influence

Organisational awareness

BITC training resources

Driving change for CR course

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2. Up to date policies and programmes

For example,conducting a review of current policies and programmes, and seek to revise and develop new ones where appropriate

Challenges

Knowledge and understanding

  • Establishing senior management accountability for the policies and programmes and for the achievement of targets

  • Developing programmes that are flexible and adaptable enough to be suitable for all situations and meet the needs of different audiences and stakeholders

  • Understand the business enough to know that targets are achievable

  • Understands current Government policy and legislation

  • Has a broad knowledge of CR related policies

  • Understands what targets are relevant and what level is achievable

Key CR Knowledge icon - head with cogsKey CR Knowledge

Behaviours

Resources

Achievement

Builds relationships

Change driver

Collaboration

Communication

Influence

Operational

Technical expertise

BITC publications

Reports on all areas of Corporate Responsibility

BITC resources

BITC programmes

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3. Programmes are fully implemented and staff are involved in activity

For example, programmes are fully implemented across the organisation, people understand CR and are involved in helping the company deliver its strategy

Challenges

Knowledge and understanding

  • Removing inherent barriers for people wanting to contribute to CR programmes

  • Raising awareness across the whole organisation of what CR programmes exist and how to get involved.

  • Finding out what initiatives are happening across the organisation and assisting other departments in implementing CR practices

  • Know what staff value and what makes other stakeholders feel valued

Key CR Knowledge icon - head with cogsKey CR Knowledge

Behaviours

Resources

Builds relationships

Change driver

Engages others

Operational

Organisational awareness

BITC publications

Reports on all areas of Corporate Responsibility

 

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4. Well co-ordinated programmes

For example, all programmes are co-ordinated to give a holistic approach to CR, and continually improved

Challenges

Knowledge and understanding

  • Demonstrating how you as a CR practitioner can add value to other department's activities

  • Encouraging people to come to you for advice

  • Basic knowledge of all business functions

Key CR Knowledge icon - head with cogsKey CR Knowledge

Behaviours

Resources

Achievement

Builds relationships

Communication

Integrity

Operational

Self confident

 

 

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5. Developing strong relationships with stakeholders

For example, CR programmes used in building relationships, sharing good programmes between companies

Challenges

Knowledge and understanding

  • Getting people involved in volunteering

  • Helping stakeholders to develop their own capabilities in CR

  • Know who your stakeholders are

  • Know how to do good stakeholder engagement

Key CR Knowledge icon - head with cogsKey CR Knowledge

Behaviours

Resources

Builds relationships

Collaboration

Engages others

Organisational awareness

CR Academy course

Stakeholder engagement

BITC resources

Employee volunteering

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