Susan Allen has worked in the Financial Services industry for over 25 years and has extensive experience across Retail Banking, Corporate Banking, Global Banking, Operations and strategic roles with a specific focus on transformation and business leadership.
Susan joined Yorkshire Building Society as CEO in March 2023 from Barclays where she was Head of Customer Transformation and a member of the Barclays UK Executive Committee.
Susan was previously the CEO of Retail & Business Banking at Santander UK and an Executive Director. Prior to joining Santander UK, Susan held a number of significant roles at RBS.
Throughout her career, Susan has been a champion of diversity and inclusion, being recognised by the British LGBT+ Award in 2020 for her corporate allyship with Santander’s LGBT network. Susan is on the Board of Trustees for the Alzheimer’s Society, contributing to the Society’s strategic direction and activities. Susan has also recently joined TheCityUK as a non-executive director.
YBS is a proud member of Business in the Community (BITC) and particularly champions their place-based approach in Bradford, where YBS’s Head Office is located. Susan recently co-hosted BITC’s Bradford Seeing is Believing visit and is committed to expanding our work with young people in the City to increase their aspirations and employability prospects. Susan values the network that BITC brings together, where we can share learnings on topics such as Diversity, Equity and Inclusion, and join forces to make a positive impact in our communities.
Susan at The King’s Seeing is Believing Bradford visit in 2024
As part of The King’s Seeing is Believing programme, business leaders from across the UK visited Bradford to understand the challenges facing people living and working in the area, and how businesses can benefit from taking action.
The visit was led by Susan and Sir Richard Lambert, Chair of Bloomsbury Publishing plc.
It’s in our interest as business leaders to support the communities we serve and in which our colleagues live and work. By helping people reach their potential, businesses can reap the benefits from creating a talent pool of diverse employees and thriving local economies.
Susan Allen OBE at The King’s Seeing is Believing visit to Bradford in 2024
Susan on Responsible Business Live 2023
Watch Susan Allen on our panel of CEOs and business leaders discussing their approach to Responsible Business.
Susan shares the incredible impact of the Yorkshire Building Society’s work with the BITC network, and articulates the power of building connections, engaging with different stakeholders, and driving change.