Careers at Business in the Community - Business in the Community

Careers at Business in the Community

Careers at Business in the Community (BITC)

Our people are core to our success, and we are privileged at BITC to work with colleagues who care passionately about our vision. We are committed to putting people at the heart of everything we do and ensure our colleagues love coming to work and have fulfilling careers.

What being a responsible business means to us

  • We are a living wage employer.
  • We are a Ban the Box employer, committed to giving people with criminal records a fair chance to compete for jobs
  • We are committed to creating an inclusive environment for our colleagues
  • We encourage an open feedback culture so our colleagues are engaged and have a true voice.
  • We are committed to the Race at Work Charter.
  • We ensure there is no inappropriate use of zero-hours contracts.
  • We have a range of development options to support continuous personal growth.
  • We take action to address gender and ethnicity pay gaps to create a more diverse and inclusive workplace.

Our culture

Our culture is based on kindness, trust and respect. Every day we live and breathe our values (focus, passion, collaboration, pioneering and integrity).

Our values

We are pioneering

As an organisation, we value ambition, creative thinking, challenging the norm, and leading through innovation.

We are collaborative

As an organisation, we value seeking and sharing knowledge, listening to and valuing each others’ contributions and showing up for one another.

We are passionate

As an organisation, we value leading by example, being proud of the work we do, and driving our mission for a fairer, green future.

We act with integrity

As an organisation, we value respecting each other, honouring our commitments, and being fair, consistent, honest and transparent.

We are focused

As an organisation, we value moving together in one direction, delivering results to achieve our mission, and delivering excellence in all we do.

We celebrate diversity

As an organisation, we promote difference and inclusivity and celebrate diversity. See below for further details on our diversity and inclusion commitments .

Diversity and Inclusion at Business in the Community

At the heart of our organisation lies a strong commitment to diversity, equity, and inclusion. We actively promote difference and inclusivity, celebrating the unique perspectives and experiences that diversity brings to our workplace. We are proud to welcome applicants from all walks of life, and our team reflects a rich mix of communities, backgrounds, and lived experiences.

To ensure our workplace remains fair and inclusive, we regularly review and update our policies and procedures. This helps us create a transparent culture where everyone feels valued and supported. We hold ourselves accountable by tracking our progress through measurable diversity targets and statistics.

As a signatory of the Race at Work Charter, we are an actively anti-racist organisation. We are committed to meaningful action, working to dismantle systemic barriers and ensure equality is embedded in all that we do.

We are also passionate about supporting the growth and development of all our colleagues. Mentoring plays a key role in this, and we offer both reciprocal and cross-organisational mentoring opportunities to help individuals reach their potential and broaden their horizons.

Our colleague networks provide additional spaces for connection, support, and learning. Open to all—whether as members or allies—these networks help foster inclusion and friendship across the organisation. Our networks include Unity, our LGBT+ network; CAN, our Cultural Awareness Network; DNA, our Disability and Neurodiversity Network; our Wellbeing Network; and our Social Network.

Together, these efforts reflect our dedication to building a workplace where everyone feels seen, heard, and empowered to thrive.

Health and Wellbeing at Business in the Community

Our organisation is deeply committed to supporting the health and wellbeing of all our colleagues. We follow the best practice principles set out in our own Work Well model, taking a preventative, whole-person approach that recognises the many factors influencing individual wellbeing.

Central to our approach is the prevention of ill-health. We strive to create a positive and supportive environment that enables colleagues to thrive both personally and professionally. As part of this, we have adopted the six standards of the Mental Health at Work Commitment, reinforcing our dedication to mental wellbeing across the organisation.

We actively foster a workplace culture where open, honest, and respectful conversations about wellbeing are encouraged. We believe that by understanding what people need to perform at their best, we can build a healthier, more inclusive working environment.

We also recognise the significant wellbeing benefits of flexible and hybrid working. By offering colleagues greater autonomy over how and where they work, we help promote better work-life balance and personal resilience.

Additionally, we provide 24/7 access to our Employee Assistance Programme (EAP), a free and confidential service offering information, counselling, advice, and support. This ensures that help is always available whenever colleagues need it, reinforcing our commitment to their wellbeing at every stage.

Employee benefits

We fully embrace flexible, and hybrid working arrangements at all levels to support a good work-life balance and support our approach to inclusion for all. We are therefore happy to look at different options of working patterns (full-time hours are 35 hours a week). Where colleagues are based in an office (some do work from home permanently, but this is role-specific), we have hybrid ways of working to encourage collaboration and support personal circumstances.

Specific arrangements are managed on an individual basis between the line manager and colleague.

Taking breaks is critical for the wellbeing of colleagues. Our annual leave starts at 25 days per year and after five years it goes up one day per year until you have 30 days per year.

Colleagues can buy or sell home holidays every year, one day’s leave is provided for moving house, and we also provide volunteering days as we actively encourage colleagues to support good causes and passions close to their hearts.

We have a strong learning culture and provide ongoing learning and development for everyone so that our colleagues can be their best at work.

Our comprehensive induction programme gives you the opportunity to meet senior managers, connect with colleagues and learn all about our vision, values, campaigns and programmes.

All our colleagues have potential, and we are committed to giving every opportunity for colleagues to develop within their roles or to move to other roles within BITC. We focus on self-learning and growing in your role with coaching from your line manager to help you set and work on your development goals each year and encourage peer to peer learning.

We place emphasis on great development conversations and continually upskill and refresh our line managers’ skills to become great people managers.

We encourage open and transparent feedback to colleagues so they know how they are performing and developing and can continue doing so and encourage recognition of our colleagues informally and formally via our Pink Flamingo recognition scheme.

We also offer a range of support for colleagues who pursue formal learning and qualifications including financial support, interest-free study loans and time off for study.

We operate a Group Personal Pension scheme, which you can join after three months’ of service. Business in the Community will contribute up to 6% of your salary, providing you contribute a minimum of 2%.

We review our scheme annually to ensure it aligns with our responsible business focus, and offers good value and opportunities for colleagues to make their own personal investment choice.

Additionally we provide:

  • Annual leave: 25 days annual leave per year, rising on a sliding scale to a maximum of 30 days after ten years of service. It is also possible to “buy” and “sell” unused days.
  • End of life payment. We would make a payment of four times the annual salary into the estate of any individual in the event of death while they are employed at BITC.
  • Season ticket loan: We offer interest-free loans for annual season ticket travel to all our staff.
  • Cycle to work scheme: We participate in the HMRC Cycle loan scheme.
  • Employee volunteering:  All staff are encouraged to volunteer in their local communities. You can take part in volunteering activities with your team while working at Business in the Community and you also have the option of taking two days of additional paid leave to volunteer during work time.
A rectangle logo with disability confident in black text and four square icons relating to disabilities on the left of the text.
The Living Wage logo.  Business in the Community, the responsible business network is a living wage employer.
Happy to Talk flexible logo.  Business in the Community as a responsble business employer is happy to talk flexible working.

Our key policy documents

Below you can find our key policy documents, including our Safeguarding Policy. Additionally, we have included our ethnicity and gender pay gap report from 2024.These reports are updated yearly.

Our friendly working environment

We have offices across the UK as a nationwide employer and welcome applicants from all four nations. Although some roles may be attached to specific locations we look to be flexible in colleague locations where possible.

Office locations

  • Belfast
  • Blackpool
  • Cardiff
  • London (main office)
  • Manchester
  • Newcastle

Our London office

We operate a hot-desking clear desk policy, and all colleagues have access to a secure locker. We have lots of meeting space that makes collaboration and networking easier, we have a large staff kitchen where you can sit away from your desk, catch up with colleagues and enjoy your lunch. Our office is split into two units, Unit B which consists of three meeting rooms, 86 desks, a focus zone for our neurodivergent colleagues, a prayer/wellbeing room and Unit C which is our boardroom and small meeting room. We have secure bike storage facilities and a shower room. The office carpet is made from recycled fishing nets, and we have a shared Brompton bike for colleagues to use during office hours for external meetings Our kitchen has an instant hot and cold filtered water tap which use 40% less power than kettles and water coolers.