Opening Doors: Timely & Constructive Feedback in Recruitment - Business in the Community

Opening Doors: Timely & Constructive Feedback in Recruitment

Explore constructive feedback in recruitment to enhance candidate experiences and improve application outcomes effectively.

Opening Doors: Timely & Constructive Feedback in Recruitment

Practical guidance to help employers provide timely, constructive feedback and create a more inclusive candidate experience.

Clear, useful feedback helps candidates understand recruitment decisions and improve future applications. But with growing application volumes, providing individual feedback to every applicant can be challenging.

This guide from Business in the Community (BITC) helps employers implement a new action in the refreshed Opening Doors Framework: providing constructive feedback at key recruitment stages, including to candidates who are not shortlisted. It explains how to use relevant, standardised feedback early on and more personalised feedback after interview or assessment.

About this guide

Designed for HR, recruitment, hiring managers, early careers and EDI teams, the guide includes:

  • Practical steps for setting feedback points, timelines and responsibilities.
  • Guidance on making feedback consistent, accessible and useful for candidates.
  • An employer example, common pitfalls and suggested actions for the first 90 days.

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