Creating Psychological Safety at Work - Business in the Community

Creating Psychological Safety at Work

Explore BITC’s guide to creating psychologically safe workplaces, with practical guidance for employers to build trust and support employee wellbeing.

Creating Psychological Safety at Work

Many employees want to contribute ideas, ask questions, challenge decisions, and raise concerns, but not all feel safe doing so. When people fear negative consequences for speaking up, organisations risk reduced innovation, lower engagement, missed learning opportunities, and poorer wellbeing outcomes.

Creating a psychologically safe workplace helps employees feel confident that their voice is heard and valued. It enables teams to collaborate more effectively, learn from mistakes, raise concerns early, and support one another through challenge and change.

Business in the Community’s Creating Psychological Safety at Work: An Employer’s Guide provides practical, action-oriented guidance to help organisations create workplace cultures where employees feel safe to speak up, contribute fully, and perform at their best.

The guide supports employers to embed psychological safety across the employee experience and covers six key areas:

  • What is psychological safety?
  • Why we need psychological safety: what the research tells us
  • Barriers to creating psychological safety
  • How to create psychological safety
  • Through the lens: case study from Amey
  • What we heard from members

For practical actions that can be applied in everyday workplace situations, explore BITC’s accompanying  Short, Practical Guide to Psychological Safety. This shorter resource provides simple, actionable tips and examples to help employees and managers build trust, encourage open conversations, and create a more psychologically safe working environment.

By taking action to create more psychologically safe workplaces, employers can strengthen employee wellbeing, increase inclusion and belonging, improve team performance, and create environments where people feel empowered to learn, contribute, and thrive.

This guide was made possible with the contributions and sponsorship of Amey.

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