Invest in building resilience with the communities you serve
Invest in building resilience with the communities you serve
Use your investment, purchasing power and partnerships to strengthen community resilience and support shared prosperity.
Table of Contents
Introduction
Businesses depend on the resilience of the places where they operate, employ people, serve customers and source goods and services.
BITC’s Creating a Future Ready Economy report calls on businesses to invest in building resilience with the communities they serve, using purchasing power and partnerships to support fair and sustainable practices across suppliers.1 This includes supporting SMEs and social enterprises to build resilience to shocks and benefit from opportunities linked to transition, as well as enabling local ownership of assets such as renewable energy, retrofit and nature-based projects.
Why does this matter for your business?
The Climate Change Committee says adaptation is needed now to prepare the UK for today’s extreme weather and the increasing severity of future climate risks[2].
BITC’s Creating a Future Ready Economy report identifies future-ready communities as a key part of a future-ready economy. It calls for investment to be directed where it is most needed, and for businesses to maximise the value of their time, money, expertise and purchasing power to help communities build resilience.
For businesses, community resilience can be treated as a strategic issue because local workforces, customers, infrastructure, suppliers, public services, housing, transport, energy systems and natural assets all shape the operating context for business.
Risks and opportunities
Businesses rely on the places around them. If local communities are under pressure, this can affect staff wellbeing, recruitment, customer demand, local suppliers, transport, public services and the day-to-day running of sites.
These risks are already visible: the Office for National Statistics (ONS) data found that nearly three-quarters of adults in Great Britain had been affected by at least one climate-related impact in the previous 12 months[3]. The Climate Change Committee has also estimated that significant investment is needed to prepare the UK for climate impacts[4].
There are also procurement and supply chain risks: the Organisation for Economic Co-operation and Development (OECD) analysis highlights the need for agile, adaptable and aligned supply chains[5], while the UK Government’s Social Value Model shows growing expectations that procurement should deliver wider social and economic benefits[6].
The opportunity is to use business spending, investment and partnerships to strengthen the places a business depends on. This could include buying from local SMEs and social enterprises, supporting local skills programmes, helping suppliers reduce energy costs, investing in retrofit or community energy, and backing nature-based solutions that reduce flooding and heat while improving local places.
Actions by maturity level
The sections below bring together suggested actions and relevant resources for each maturity level, helping business understand what action may be needed and which BITC resources can support them.
Adopting
At the adopting stage, organisations are building awareness, understanding the issue and identifying where to start.
Suggested Actions
Resources to support action
Embedding
At the embedding stage, organisations are integrating future-ready action into governance, processes, decision-making and delivery.
Suggested Actions
Resources to support action
Leading
At the leading stage, organisations are scaling action, influencing others and sharing learning across suppliers, partners and peers.
Suggested Actions
Resources to support action
Transforming
At the transforming stage, organisations are helping reshape markets, places or systems so that people, nature and business can thrive together.
Suggested Actions
Resources to support action
References
1. Business in the Community. (2025) Creating a Future Ready Economy. Available at: https://www.bitc.org.uk/report/creating-a-future-ready-economy/ (Accessed: 1 June 2026).
2. Climate Change Committee. (2025) Progress in adapting to climate change: 2025 report to Parliament. Available at: https://www.theccc.org.uk/publication/progress-in-adapting-to-climate-change-2025/ (Accessed: 1 June 2026).
3. Office for National Statistics. (2025) Public opinions and social trends, Great Britain: October 2025. Available at: https://www.ons.gov.uk/peoplepopulationandcommunity/wellbeing/bulletins/publicopinionsandsocialtrendsgreatbritain/october2025 (Accessed: 1 June 2026).
4. Climate Change Committee. (2026) A Well-Adapted UK. Available at: https://www.theccc.org.uk/publication/a-well-adapted-uk/ (Accessed: 1 June 2026).
5. Organisation for Economic Co-operation and Development. (2025) OECD Supply Chain Resilience Review: Navigating Risks. Available at: https://www.oecd.org/en/publications/2025/06/oecd-supply-chain-resilience-review_9930d256.html (Accessed: 1 June 2026).
6. Cabinet Office. (2025) PPN 002: Taking account of social value in the award of contracts. Available at: https://www.gov.uk/government/publications/ppn-002-taking-account-of-social-value-in-the-award-of-contracts (Accessed: 9 June 2026).
Explore the other Futureproofing Business recommendations
Invest in building resilience with the communities you serve
Make sure climate, nature, social inclusion, and resilience are recognised within business models, embedding responsible business into core strategy rather than treating it as an add-on.
Co-create transition plans with stakeholders
Involve employees, young people, supply chains and wider communities in developing transition plans. Move from top-down consultation to genuine co-design, ensuring benefits such as warmer homes, lower bills and local jobs are tangible and visible.

Thank you to Royal London
These resources have been collated by Business in the Community with support from Royal London, building on the insights and recommendations from the Creating a Future Ready Economy report.