Mark Parsons looks at the camera

Mark Parsons

Enterprise Lead, Propositions & Customer Journeys Team,
NatWest Group

Small Business Taskforce

Mark Parsons leads on enterprise partnerships for the Commercial Banking Division of NatWest. In this role, Mark manages external corporate relationships that support NatWest’s enterprise and climate goals. Previous roles in the bank include Head of Customer Experience in NatWest Business Banking where Mark had a responsibility to improve customer satisfaction for NatWest’s one million small business customers. Prior to this, Mark was Head of Community Finance and Social Enterprise where Mark led the Bank’s community finance strategy and oversaw the bank’s social lending charity, NatWest Social & Community Capital.

Mark began his career in politics as a policy specialist before moving on to public affairs roles at RBS and the London Stock Exchange. Mark has supported small businesses since joining the bank in 2008 and is passionate about serving on the Business in the Community (BITC) Small Business Taskforce, ensuring local businesses across the UK have access to knowledge and support they need to be more successful. 

Outside of the workplace, Mark is passionate about community involvement and engages in regular youth work. He has also served as a trustee on a number of charity boards. Mark currently lives in South London with his wife Yasmin and their five children.