Tackling Bullying and Harassment
Tackling Bullying and Harassment
Young people aged 18 to 24 are more likely than all other age groups to say they have witnessed or experienced racial harassment or bullying at work. Yet 38% do not know their organisation’s reporting process.
Clear and transparent reporting routes should form part of onboarding, so young people know where to go for support when something goes wrong. This is particularly important in customer-facing roles, where incidents may involve customers, clients or service users.
Connecting BITC’s Future Talent and Healthy Lives priorities, the Tackling Bullying and Harassment Guide provides practical actions to help employers create workplaces where employees feel safe, valued and able to belong.
Also aligned with the Race at Work Charter commitment to zero tolerance of harassment and bullying, the guide covers six areas: strengthening policies; engaging leaders; providing training and support; communicating commitment; establishing transparent reporting processes; and monitoring and sharing data.
Publication note: This guide was originally published on October 29, 2019, as the Tackling Racial Harassment and Bullying Toolkit and was updated on October 5, 2026.
