Tackling Racial Harassment and Bullying

This factsheet and toolkit are designed to help organisations take action on the third principle of the Race at Work Charter; commit at board level to zero tolerance of harassment and bullying.

This Tackling Racial Harassment and Bullying toolkit is designed to help your business, public sector or charitable organisation build a culture that champions equality, diversity and inclusion.  It provides a framework for employers to assess their policies and actions for tackling workplace racial harassment and bullying.

The Tackling bullying and harassments from customers, clients and service users factsheet provides insights into the experiences of employees from different backgrounds.

The Race at Work Charter five calls to action*

  1. Appoint an executive sponsor for race
  2. Capture ethnicity data and publicise progress
  3. Commit at board level to zero tolerance of harassment and bullying
  4. Actions can include ensuring that performance objectives for leaders and managers cover their responsibilities to support fairness for all staff.
  5. Take action that supports ethnic minority career progression


As a follow-up action from the McGregor-Smith Review: Race in the Workplace One Year On Scorecard Report, Business in the Community (BITC), in collaboration with the UK government, launched the Race at Work Charter. Using insight from the Race at Work 2018 survey, the charter established five principle calls to action that any UK employer could aspire to, and also take immediate action in order to bring about real race equality and inclusion within their organisation.

The charter is composed of five principle calls to action for leaders and organisations across all sectors. Signing up means organisations taking practical steps to ensure their workplaces are tackling barriers that ethnic minority people face in recruitment and progression and that their organisations are representative of British society today.

The Race at Work Survey 2018 revealed that 25 per cent of ethnic minority employees reported that they had witnessed or experienced racial harassment or bullying from managers.  Commitment from the top is needed to achieve change. This toolkit has been designed to help employers implement the Race at Work Charter call to action.

* In October 2021 two additional commitments were added to the Race at Work Charter: Support race inclusion allies in the workplace and; Include Black, Asian, Mixed Race and other ethnically diverse-led enterprise owners in supply chains. Find out more about the Race at Work Charter.

Business in the Community is helping develop a
skilled and inclusive workforce for today and tomorrow.