Bullying and harassment
Business in the Community (BITC) is developing a skilled and inclusive workforce for today and tomorrow. Our focus on people is about influencing responsible business practices that make jobs accessible and attractive to all. BITC supports organisations to create a culture of inclusion in respect of , age, gender, health and race.
Our Race at Work 2018 survey found that one in four black, Asian and minority ethnic (BAME) employees said that they had experienced or observed bullying and harassment from their managers in the past two years. There was a significant increase in BAME employees saying they had also experienced such behaviour from customers and clients (from 13 per cent in 2015, to 19 per cent in 2018). BITC’s 2019 Mental Health at Work report, showed that among those with an experience of poor mental health due to work, 10 per cent cited bullying or harassment from customers and clients as a contributory factor, with BAME employees particularly affected.