How To Ensure Online Recruitment Is Accessible And Inclusive - Business in the Community

How To Ensure Online Recruitment Is Accessible And Inclusive

This factsheet highlights examples of good practice, showing businesses how to ensure their approaches to virtual recruitment are not inadvertently creating barriers.

Virtual recruitment is not new, with online job advertisements and application forms widely used for many years. However, since the emergence of COVID-19 in early 2020, many companies have moved their entire recruitment processes online. Although some are adopting a more hybrid approach as we emerge from the pandemic, many aspects of virtual hiring look set to stay for the foreseeable future.

There are many benefits of virtual recruitment for employers, including helping them to see more candidates, more quickly and cheaply. However, some online hiring practices can deter job seekers from completing the application process. The purpose of this factsheet is to highlight examples of good practice, showing businesses how to ensure their approaches to virtual recruitment are not inadvertently creating barriers.

Business in the Community’s work on diversity and inclusion

Business in the Community’s (BITC) is working to ensure all employees feel they belong, have a voice, are valued and are able to be their true selves. We have three diversity and inclusion strands; age, gender equality and race equality. 

BITC works with employers to respond effectively to the ageing population and the needs of older workers and to leverage the benefits of effective intergenerational working.

We support organisations to achieve a gender-balanced workforce where employers recruit and progress the best talent, irrespective of gender. 

For over 25 years BITC has been campaigning and helping organisations to ensure Black, Asian, Mixed Race and other ethnically diverse employees are represented at all levels

Business in the Community’s work on employment and skills

Business in the Community (BITC) supports organisations to create meaningful employment. This is one of the most significant ways that business contributes to the livelihoods of individuals and communities and is for many the only sustainable route out of poverty. 

Offering quality experience of work, adopting new approaches to recruitment and breaking down barriers to entering work for people from disadvantaged groups can benefit business by tackling skills shortages, building new talent pipelines, boosting retention rates and achieving higher productivity.


Next step: contact Business in the Community’s Advisory Service Team

Support in employment and skills is available from Business in the Community’s (BITC) Community Advisers. They help businesses create skilled and inclusive workforces by embedding essential skills, creating opportunities for all and establishing successful education partnerships. Our advisers can also work with you to design and develop effective and sustainable cross-sector initiatives to build stronger communities. 

Business in the Community’s (BITC) diversity and inclusion advisory service has years of experience in creating lasting change. We are passionate about increasing levels of diversity and inclusion within organisations of all sectors and sizes. Our advisers understand the challenges you face and will support you to create workplaces where everyone can thrive. 

Contact our Advisory Service Team to find out more.