Nigel Winnan smiling at the camera

Nigel Winnan

Customer and Social Obligations Manager
Wales & West Utilities

Wales Leadership Board

Nigel Winnan has 30 years’ experience in the gas industry having originally joined British Gas as a graduate following an engineering degree from Bath University. Nigel is now responsible for the customer facing activities at Wales & West Utilities, who operate the gas network in Wales and the south west of England. Wales & West Utilities ambition is ‘to deliver outstanding levels of gas safety, reliability and customer service so that they are trusted and valued by the millions of people they serve every day.’ In his role as Customer and Social Obligations Manager, Nigel oversees delivery of customer services, social obligations including tackling fuel poverty and raising awareness of carbon monoxide, the gas connections business and more recently the design of pipeline replacement projects.

Nigel is a chartered engineer with IGEM (Institution of Gas Engineers and Managers) and has worked with Business in the Community (BITC) Cymru for the last 10 years including being a member of the leadership group.