Susan Allen - Business in the Community
Susan Allen smiling at the camera

Susan Allen


Yorkshire Building Society
Business in the Community Leadership Council

Susan Allen has worked in the Financial Services industry for over 25 years and has extensive experience across Retail Banking, Corporate Banking, Global Banking, Operations and strategic roles with a specific focus on transformation and business leadership. 

Susan joined Yorkshire Building Society as CEO in March 2023 from Barclays where she was Head of Customer Transformation and a member of the Barclays UK Executive Committee. 

Susan was previously the CEO of Retail & Business Banking at Santander UK and an Executive Director. Prior to joining Santander UK, Susan held a number of significant roles at RBS. 

Throughout her career, Susan has been a champion of diversity and inclusion, being recognised by the British LGBT+ Award in 2020 for her corporate allyship with Santander’s LGBT network. Susan is on the Board of Trustees for the Alzheimer’s Society, contributing to the Society’s strategic direction and activities. Susan has also recently joined TheCityUK as a non-executive director. 

YBS is a proud member of Business in the Community (BITC) and particularly champions their place-based approach in Bradford, where YBS’s Head Office is located. Susan recently co-hosted BITC’s Bradford Seeing is Believing visit and is committed to expanding our work with young people in the City to increase their aspirations and employability prospects. Susan values the network that BITC brings together, where we can share learnings on topics such as Diversity, Equity and Inclusion, and join forces to make a positive impact in our communities.