Susan Allen - Business in the Community

Susan Allen


Yorkshire Building Society

Susan Allen has worked in the Financial Services industry for over 25 years and has extensive experience across Retail Banking, Corporate Banking, Global Banking, Operations and strategic roles with a specific focus on transformation and business leadership.

Susan joined Yorkshire Building Society as CEO in March 2023 from Barclays where she was Head of Customer Transformation and a member of the Barclays UK Executive Committee.

Susan was previously the CEO of Retail & Business Banking at Santander UK and an Executive Director. Prior to joining Santander UK, Susan held a number of significant roles at RBS.

As a previous board member of UK Finance, in 2021, Susan was awarded an Honorary OBE for her services to the finance industry during the Covid-19 pandemic.

Throughout her career, Susan has been a champion of diversity and inclusion, being recognised by the British LGBT+ Award in 2020 for her corporate allyship with Santander’s LGBT+ network. Susan is on the Board of Trustees for the Alzheimer’s Society, contributing to the Society’s strategic direction and activities.