Susan Allen has worked in the Financial Services industry for over 25 years and has extensive experience across Retail Banking, Corporate Banking, Global Banking, Operations and strategic roles with a specific focus on transformation and business leadership.
Susan joined Yorkshire Building Society as CEO in March 2023 from Barclays where she was Head of Customer Transformation and a member of the Barclays UK Executive Committee.
Susan was previously the CEO of Retail & Business Banking at Santander UK and an Executive Director. Prior to joining Santander UK, Susan held a number of significant roles at RBS.
As a previous board member of UK Finance, in 2021, Susan was awarded an Honorary OBE for her services to the finance industry during the Covid-19 pandemic.
Throughout her career, Susan has been a champion of diversity and inclusion, being recognised by the British LGBT+ Award in 2020 for her corporate allyship with Santander’s LGBT+ network. Susan is on the Board of Trustees for the Alzheimer’s Society, contributing to the Society’s strategic direction and activities.