Quality Work Placements in the New Normal

This Quality work placements in the new normal toolkit, sets out ways to ensure employers offer an accessible, inclusive, and quality experience for participants.

Work placements can be a great leveller for employers looking to diversify their workforce, invest in their communities, and nurture future talent. Work placements across all ages provide a crucial insight into the world of work, opening new talent pipelines for employers and allowing employees to invest in their communities.

About the toolkit

This toolkit supports employers to ensure that all work placements offered are of high quality and provide real value for the business, participants, and society. This guide draws together expertise from Business in the Community’s (BITC’s) long history of practical engagement with businesses, schools and excluded groups, as well as our Work Inspiration and Future Proof campaigns.

It includes:

  • Why work experience matters
  • How to ensure quality work placements
  • How to create virtual work placements
  • A list of organisations that can help


As the immediate threat of COVID-19 continues to affect the health of the economy, there is a significant risk of widening inequalities as the impact of the pandemic is experienced disproportionately by different groups.

Despite many excluded groups having the skills businesses need, barriers such as homelessness, mental health problems, criminal convictions or refugee status, can lead to candidates being overlooked. In the current climate, this is even more likely, regardless of a candidate’s ability to do the job.

Improving the quality of work experience – whether that is through placements, internships, traineeships, or apprenticeships – is vital to protecting the employment prospects of young people and excluded groups. It also provides value for businesses, ensuring that the workforce of the future has the experience and skills needed
to thrive.

BITC and Essential Skills

To face the challenges ahead employers, alongside educators and Government, must commit to recognising and developing essential skills both in their talent pipeline and in their existing workforce.

Find out more about BITC’s Essential Skills agenda.


Business in the Community is creating a skilled and inclusive workforce for today and tomorrow.